General Summary :
The Roaming Testing Engineer I is responsible for performing IREG testing (CARRIER SHORT) based on GSM testing standards.
Primarily focusing on the network set-up and testing of the roaming partners to implement new roaming agreements; using the established IREG testing methodology by participating in, and supporting all required activities to ensure all process controls are adhered to and completed in a timely manner.
Principal Duties and Responsibilities :
oAssist in the development and maintenance of IREG testing procedures and adhere to all business processes and GSM standards
oProvide switching & signaling support for Roaming Partner set up
oPerform switch / network translations for the establishment of roaming services
oSchedule and perform all IREG testing for any new roaming partners required by CARRIER SHORT
oTroubleshoot and evaluate SS7 messages when roaming services are failing
oTroubleshoot switching, SGSN / GGSN, and SMSC as it relates to roaming
oManage test plan and scheduleJob Requirements :
oBachelor’s degree, preferably in a STEM field, or equivalent work experience
o2+ years experience working in a IREG testing environment preferred
o2+ years experience in areas of technical customer support, problem management and roaming implementation
oFormal software testing methodologies
oModule and Functional testing
oDocument inspections & reviews
oStrong troubleshooting and error analysis skills
oStrong understanding of GSM standards and testing methods
oExceptional customer service skills and demeanor, along with the innovative ability to communicate with both technical and non-technical clients.
oExcellent analytical, multitasking, and communication skills (both verbal and written),
oDetail orientation and familiar with analysis and troubleshooting techniques
oGood control and follow-up skills
oStrong leadership skills
oGood decision-making skills
oThe ability to excel in a team environment is essential under limited supervision
oRequired Project Management Skills
oStrong prioritization skills in a fast paced, time sensitive environment
oDemonstrates accountability for resolution of issues
oAbility to lead small projects with guidance
oProject time reporting
oEstimate / Project risk analysis
oIdentification of tasks and associated hours
oAbility to communicate status updates to project team and management
oMay be at client location for 2-4 weeks at a time.
oMust have valid passport to travel
Working Conditions :
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.