In Business Risk & Control Country Coordinator
Citigroup Inc
Costa Rica
hace 36 días


Position Objective In-business Risk & Control Coordinator is part of the first line of defense in all related control functions, including : -

Monitoring and support in the resolution and tracking of issues, - Support to the business units in the Self-Assessment exercises (MCA), -

Documentation and reporting on Operational Losses, - Monitoring and reporting on Key Performance Indicators to reduce risks & provides full oversight of the controls implemented within the business units, -

Support to the business during Audit visits, - Deputy for the Country IBRC Head for participation in committees. - Backup and administrative support for the IBRC County Head-

Support to the IBRC function in all aspects related to, but not limited to : Fraud management, operational Losses, Issue Management, & MCA Administration-

In addition this function could act as the interface among the different business areas (within the country, such as CSCs BU’s) and with other control entities (internal, as Internal Audit and external as local regulators and external auditors) management of operational risk.

Key Responsibilities Control Issues :

  • Assistance to local businesses in identification of control problems and formulation of Corrective Action Plans
  • Ensure that corrective action plans derived of control issues are solved timely and effectively. If not determine and agree with reason of retargets, including Review of retargets and effectiveness
  • Reporting and follow up on the repositories for control issues (Icaps)
  • Weekly report and tracking and follow up for Milestones and Corrective Action Plan completion
  • Support and interaction with Business Owners, ORM and Internal Audit staff to gather most updated status of issues registered in corporate repositories (iCaps), along with other issues raised by regulators and external auditors
  • Generation of reports and metrics as per required
  • Operational Losses :

  • Assistance provided to business to identify root cause of registered operational losses and remedial actions
  • Required to review Corrective Action Plans for all Operational Losses
  • Status reported on monthly and quarterly basis
  • Required to create & document Quarterly Attestation for accuracy and consistency between corporate repositories (EDCS) and Bank’s General Ledgers and sent it to Supervisor & Finance for approvals, prior to its submission
  • MCA Implementation, process validation and maintenance :

  • Follow up and monitoring support for the fine tuning, standardization and refinement of the implementation
  • Ensure quality and effectiveness in execution of the quarterly testing
  • Consolidation and reporting of obtained test results
  • Ongoing review and monitoring to ensure identified controls were properly incorporated to the Citirisk MCA tool
  • Coordination support for the annual ARA facilitation sessions for the businesses in alignment to their existing MCA process.
  • Support on the creation of decks for the presentation to the BRCC
  • Key Operational Areas (KORs) and Key Risk Indicators (KRIs) :

  • Support and Analysis of KRIS to those areas that define these Monitoring methodologies.
  • Assistance in the preparation of Corrective Action Plans for identified exceptions
  • Monitoring of effectiveness of defined CAPS
  • Support on the creation of decks to include this indicators for the in the required committees, such as but not limited to BRCC, CCC, CSC etc.
  • Involvement in Internal Audits :

  • Providing Business Support during Internal Audit reviews, to ensure proper assessment of identified issues, consistent approach in determining risk levels and assisting in the preparation of Management Responses / Corrective Action Plans
  • Assistance & logistics coordination during audits
  • Monitor and follow-up of reported issues
  • Qualifications

    BA / Bsc Management / Economics / Accounting / Engineering

    Licenciatura / Project Management / Quality Management / Process Engineering : desirable / not limitative

    Full Bilingual English / spanish

    3+ years of related experience in accounting / finance / internal control / audit / project management / process / operational risk related functions among other

    Project management techniques

    Project Management

    Process development and analysis

    Operational Risk.

    Corporate policies, procedures and controls

    Legal and Regulatory background


    Accounting and Finance background

    Strong analytical skills

    Demonstrated ability to synthesize information, prioritize requirements and act with a high sense of urgency.

    Project planning and execution experience

    Highly organized and detail-oriented.

    Strong Communications Skills

    Written and verbal communications skills; prior track record of successfully interacting and remote teams.

    Work in collaboration and teamwork across organizational boundaries

    Pragmatic and out of the box thinker

    Ability to work under stressful situations and tight deadlines


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