Junior Systems Administrator Heredia, Costa Rica
TTEC is seeking an Associate SystemAdministrator to join our Technology Services team.
work with our Hosted CollaborationSolutions division supporting Cloud based enterpriseenvironments and will have exposure to virtualization software, SANinfrastructure, and datacenter networking.
enterpriseenvironments and will have exposure to virtualization software, SANinfrastructure, and datacenter networking.
Daily tasks include environment tuning and validation of the implementation of pre-defined standards in a cloud environment across systems, network, and storage fabrics
Validate proper implementation of standards and policy
Report preparation validating adherence to standards and policy documentation
Enterprise patch management and enterprise server management
Working with a team to help maintain thevSphere infrastructure within global data centers in support of Cisco’s hostedcloud solution service offering for TTEC’s enterprise clients.
Work with the team to help support Cisco UCS Bseries blade server chassis
Responsible for producing high qualitydeliverables in a timely fashion.
Work with vendors / cross team engineeringgroup / s to provide solutions to complex issues.
Ability to work flexible hours including oncall and after hours work for scheduled and unscheduled maintenance.
1-3+ years enterprise level administration and troubleshooting experience with Windows Server
1+ years’ experience supporting andadministering VMware 5.0+ in large virtual server infrastructure environmentsis a plus
Understanding and experience of systems and networkingtechnologies including AD, DNS, WINS, and DHCP.
Knowledge of Cisco UCS B series blade serverchassis and Cisco UCS Manager 2.0 or later.
Experience with Cisco, or other Intel serverhardware, firmware, BIOS, RAID, server backups and server security along withSAN including EMC or NetApp is a plus
Must possess good problem solving andtroubleshooting skills in supporting enterprise level clients, logical andmethodical problem-
solving skills, and the ability to communicate and justifythe resolution process where necessary.
VCP, MCP, MCSA or MCSE certificationspreferred but not required
Ability to pass an US Security Clearance Check
TTEC is apioneer in customer experience, engagement and growth solutions. Our 40,000+employees serve customers in more than 80 countries and 50 languages acrosssocial, mobile, and digital channels.
We utilize a holisticapproach, applying solutions from our four customer experiencesegments Consulting, Technology, Care and Growth to help companies provide anamazing experience to their customers, inspire customer loyalty, and grow theirbusiness.
Our employees live by a set of customer-focused values that guiderelationships with clients, their customers and each other.
OurCustomer Technology Services segment drives customer experience outcomes tosmall, medium and enterprise clients by providing best in class Cloud andPremise Contact Center and Unified Communications Solutions, and CRM,Multi-
channel, Omni-channel and WFO Services.
What We Offer :
Variableincentive bonus plan, 401K company match, tuition reimbursement
Global careermobility, employee recognition programs, professional development
State of the arttechnology which allows for seamless global connectivity
Rich wellnessprogram and health incentives