Primary responsibility is collections.
Under general supervision ,Contact customers to determine reason for payment and obtain payment commitment by placing outbound calls which are predominantly routine, but may require deviation from standard screens, scripts, and procedures. Uses computerized system for tracking, information gathering, and/or troubleshooting. May answer inquiries and resolve problems. Requires general knowledge of the organization, products, and/or services. Requires ability to navigate computerized data entry system or other relevant applications.
1) Great English (B2 - 70%)
2) Multitasking/ fast learning
4) Sense of urgency
5) Adapt to changes
Collections experience is a must.