Senior Analyst Invoice Processing N/C
MSD
City Place, San Jose, Costa Rica
hace 6 días

Job Description

The Invoice Processing Governance Senior Analyst will be responsible to work together with BPO team on invoice processing and issue resolution (tier 2 support to BPO).

This position will be required to maintain a high standard of performance ensuring all entries into the ERP system are timely completed and accurate.

Invoice Processing Governance Senior Analyst will be also responsible to assist PtP management team in implementing and executing strategic and tactical plans.

What it does?

  • BPO’s system access administration
  • Monitors BPO operational volumes to detect possible back log issues
  • Collaborates with various internal organizations to resolve process and / or technical issues across multiple process and systems
  • Identifies and proposes process improvement
  • Closely monitors compliance with company policies and procedures; and, supports company mission, values and standards of ethics and integrity
  • Coordinate SOP review period between BSC team and BPO team.
  • Acts as escalation point and requests management support as necessary
  • Why does she / he do it?

  • Guarantees all the BPO members team have the right access and leavers accesses have been removed timely
  • Prevents operational gaps and identify training opportunities
  • Improves process, and resolve issues presented to achieve process stabilization
  • Optimizes efficiencies
  • Ensures compliance and audit readiness
  • Maintains updated process and avoid training gaps
  • Ensures timely and accurate issue resolution to pay suppliers on time and accurately
  • Job Requirements

  • Bachelor's degree (could be in progress)
  • Minimum of 2-3 year of experience in PtP invoice processing
  • Proficient in English language (writing, speaking and listening)
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