Cybersecurity Engineer
Greenlee Textron Inc
San Jose de Costa Rica, San Jose,  Costa Rica
hace 4 días

Description

The Cybersecurity Engineer is a member of Emerson’s Power and Water Solution (PWS) Cybersecurity Center of Excellence (CCE).

This position focuses in the area of cybersecurity and will act as an integral part of a highly technical team focused on developing and delivering cybersecurity services and solutions to our customers.

Responsibilities

This role will be expected to become one of Emerson’s subject matter experts in PWS security products, solutions and compliance.

  • The major responsibilities of the Cybersecurity Engineer include providing technical support of Emerson PWS cybersecurity solutions to customers and internal Emerson PWS engineers;
  • as well as, effectively diagnosing and resolving Ovation product related issues, as necessary. Therefore, in addition to good interpersonal skills, the engineer should possess excellent technical troubleshooting skills and be familiar with PWS cybersecurity solutions, process control and basic power generation concepts.

  • Foster a positive environment for work and professional growth.
  • Work as a team player within the CCE to address customer questions and technical issues.
  • Maintain or improve customer satisfaction through group and individual effort.
  • Perform base customer support activities as needed, including phone support, field service and remote diagnostics, as well as :
  • o Start-up and DCS commissioning at customer locations

    o Consulting and assisting customers in development of cybersecurity plans and / or programs

    o Providing NERC CIP compliance support services

    o Performing vulnerability assessments on customer's control systems

    o Developing assessment reports and suggesting mitigation / remediation strategies

    o Implementing recommended mitigation / remediation strategies

    o Developing Emerson’s cybersecurity best practices and whitepapers related to security solutions

    o Installation, configuration and tuning of Ovation cybersecurity solutions

  • Manage and prioritize call records and workload; maintain accurate documentation of all support by utilizing the SMS database and other tools.
  • Coordinate technical support processes and call escalation between various support organizations.
  • Interface with Emerson Field Support Engineers, regional offices and expert resources as needed to resolve issues.
  • Continually and proactively increase one’s technical capabilities, growing and establishing higher levels of expertise.
  • Maintain product equipment, support labs, and group capital equipment.
  • Help to enhance the value of the Cybersecurity Center of Excellence by contributing towards additional group activities / tasks, developing new internal / external solutions, and assisting with training (as appropriate).
  • Requirements

  • The position requires a Bachelor of Science Degree in Engineering, Computer Science or equivalent.
  • Must have knowledge of cybersecurity appliances, applications, tools and techniques.
  • Must be highly competent with Ovation, networking, PWS cybersecurity solutions, and antivirus solutions.
  • The position requires an advanced level of English B2 (additional languages are advantageous).
  • Possess advanced troubleshooting skills (i.e. diagnosing and resolving computer related issues).
  • The position requires good interpersonal skills and excellent oral and written communication skills in a formal environment.
  • The ability to work effectively with internal and external customers is essential.
  • Travel availability 70%
  • Emerson, a Fortune 500company with $18.4 billion in sales, more than 20 Innovation, Solutions &Engineering Centers, and 200 manufacturing locations worldwide, is committed tohelping employees grow and thrive throughout their careers.

    We are innovators,question-askers and problem-solvers. We don’t settle for good enough or Thisis the way it’s always been done.

    Instead, we push ourselves and strive forthe never been done before.

    Our Automation Solutionsbusiness enables the greatest use of the world's most valuable resources,ensuring the performance and safety of industries that are the backbone ofdaily life.

    Our Commercial &Residential Solutions business helps ensure human comfort and health, protectfood quality and safety, advance energy efficiency and create sustainableinfrastructure.

    No calls or agenciesplease.

    Reportar esta oferta
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Continuar
    Formulario de postulación