Sr. Business Systems Analyst Salesforce Partner Communities
Okta, Inc.
San Francisco, San Jose
hace 15 días

Position Description : As the Partner Program Business Systems Analystyou will be instrumental in creating a robust partner ecosystem.

You will serve as the key point of contact and subject matter expert in supporting, maintaining and administering Okta’s Partner Portal application and develop best practices to help simplify our sales process for partners and enable partners throughout the sales cycle.

This role presents an excellent opportunity for the right individual to play a key role and establish himself or herself in an exciting, growing and world-

class enterprise technology company. A strong track record of success in enablement and / or program management is essential.

Job Duties & Responsibilities :

  • Translates business requirements into well-architected solutions that best leverage the Salesforce platforms and products
  • Serves as the technical leader and work with business users to elicit requirements via interaction design sessions, business process descriptions, use cases, data analysis, and task workflow
  • Advises the business and articulates the benefits and risks to a solution’s feasibility and functionality
  • Works closely with third-party vendors including software providers and consultants to implement new solutions like Partner Portals or enhance existing CPQ system, etc.
  • Builds proofs-of-concept (POC) for potential new solutions and business flows.
  • Accountable for the timely delivery of projects as per established roadmaps by working closely with the business teams.
  • Participates in end-to-end implementation planning including project management, issue management, communication and change management.
  • Provides hands-on, expert-level technical assistance to in-house developers.
  • Designs and manages the execution of test plans to ensure a quality solution is delivered.
  • Understands design trade-offs between declarative, code, and third-party tools.
  • Assists with data management and governance. Support reporting requirements and leverage Salesforce for data-driven decisions.
  • Works within the framework of the Scrum standards to deliver business needs.
  • Builds configurations using recommend best practices while delivering scalable high-quality solutions to integrate Salesforce with downstream systems.
  • Demonstrates a strong technical aptitude and understand both business and technical language and ideas and develop and maintain the strategic stakeholder roadmaps short term to 12+ months.
  • Drives adoption of technology and process changes.
  • Required Education & Experience :

  • 5+ years experience as a Business Systems Analyst with strong business acumen and knowledge of Salesforce Communities and Partner Programs (Channels and Alliances)
  • BS in Information Systems, Computer Science, Other Technology related fields or foreign academic equivalent.
  • Passionate about building world-class partner portal for equally passionate, technology savvy partners
  • Design and implementation experience with Sales Cloud, Service Cloud, Portals (Communities, Partner, etc.), Salesforce CPQ , FinancialForce and Salesforce Lightning preferred.
  • Experience in managing multiple projects concurrently and drive delivery and execution.
  • Experience working on cross-functional team projects.
  • Salesforce certifications a plus.
  • Experience working with agile methodologies, systems implementation practice, management consulting firm, or fast-growing startup environment is a plus.
  • Okta is an Equal Opportunity Employer.

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