Operations PMO Manager
San Jose
hace 11 horas


The role of the Ops PMO Manager is to lead and manage a team of project managers that work cross-functionally to organize and implement new customer and new product introduction.

The purpose of this organization is to efficiently leverage the resources through coordinated planning, communication, and alignment of cross-functional teams, to ensure the proper documentation, launching and customer satisfaction as per established and agreed targets.


  • Responsible for leading the Project Management Team
  • Manage key customer projects; serve as interface between internal teams and the customers to resolve both technical and logistical issues
  • Collaborate with customer (internal or external) from requirements gathering through product acceptance
  • Staff, lead, and manage a team that has responsibility for New Customer Introduction, new product introduction, and product transfers
  • Align the project team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the project
  • Define, refine and maintain clarity on roles & responsibilities for the team and business partners (engineering, operations)
  • Provide a source of reference and training for Project Management covering processes, tools, metrics and reporting
  • Drive well defined processes and methodologies that strive to optimize the team effectiveness, while delivering successful projects on schedule and within budget
  • Identify the goals, objectives, and scope of NPI projects while working with relevant BU and Operations staff
  • Work within the defined standards and procedures as set out by organization and the customer to successfully introduce new products
  • Works with local Project Manager and / or Regional Manager Project Office in deploying strategies and tools, besides reporting site PM performance
  • Provide regular and consistent communication between the launch team, the business unit, and the customer
  • Identify potential risks and make resolution suggestion through the escalation process
  • Open and regular communication of priorities and status of projects with Operations Management and site leadership
  • Participates managing internal in-process material, samples allocation, and system logistics
  • Manage the monthly operational project reviews
  • Manage the weekly project reviews for the Project Management organization
  • Responsible for forecasting functional area budget (when applicable) and HR needs for current and future needs
  • Comply and follow all procedures within the company security policy
  • May perform other duties and responsibilities as assigned


  • Demonstrated Leadership and Management capabilities
  • Project Management Professional (PMP) or equivalent certification desirable
  • Knowledge of organization’s operating policies and procedures required
  • Knowledge of organization’s culture and guiding principles
  • Previous experience in manufacturing environment : Engineering, Test, Quality, Planning, Materials, etc
  • Prior experience in customer interface
  • Strong operational and financial knowledge required
  • Substantial knowledge of Jabil and demonstrated ability to leverage organization
  • Consultative skills (ability to understand true customer needs)
  • Good communications skills
  • Distinctive problem solving leader
  • Should have the following personal characteristics : strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude
  • Automotive / Medical background experience as required
  • Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required

  • Bachelor’s degree required (Supply Chain Management or Engineering)
  • Minimum 5-7 years work-related experience required in a supervisory / management role and
  • Minimum 3 years project management experience or related discipline
  • Or an equivalent combination of education, training and / or experience
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