Also hiring in Seattle, WA
Do you think Cloud Computing is fascinating? Do you ever ponder the backbone that powers internet TV and social media? Are you passionate about driving customer success?
Interested in learning new technologies? Do you thrive in a dynamic, fast-paced environment? Do you love discussing new technologies with your friends and family?
Does the idea of launching a load balanced java application in Singapore from your laptop in Seattle make you smile?
AWS Customer Service provides global support to a wide range of external customers as they build mission-critical applications on top of AWS services such as Amazon S3 and Amazon EC2.
We help our customers understand what Cloud Computing is all about, and whether it can be useful for their business needs.
We help with account and billing related inquiries, and interface with AWS teams to provide the perspective of the Voice of the Customer.
As an AWS Customer Support Associate, you'll help field customer e-mail and phone contacts, interface with Amazon Web Services Developer Support Reps, and represent Amazon and AWS as you interact directly with our Developer community to resolve support issues.
You will work with exceptionally driven, customer-obsessed customer service associates and leadership. You will act as a Cloud Computing evangelist in the leading edge of this growing industry.
In addition, your responsibilities will include, but will not be limited to, the following :
This role does require the ability to work weekends and / or evenings and is an hourly position that could require overtime.