Systems Administrator / Engineer
TeleTech
Heredia, Costa Rica, CR
hace 2 días

TTEC is seeking a System Administrator to join our Technology Servicesteam.This role is located out of ourHeredia office with remote / telecommuting opportunities.

Why choose TTEC toenhance and broaden your career?We arejust as passionate about providing ideal solutions to solving our client’sbusiness problems by driving customer experience outcomes with our enhancedtechnical capabilities, as you are.

Whether you’re the Engineer, Architect, Account Manager, Practice Leaderor Sales Executive we need your talent to help us in our exciting journey tosuccess!

What you’ll be doing :

As part of our CloudEngineering team, you will work with our Hosted Collaboration Solutionsdivision supporting Cloud based enterpriseenvironments and will have exposure to virtualization software, SANinfrastructure, and datacenter networking.

What you’ll bring to us :

  • Daily tasks include server staging, AD configuration, and deployment of VM instances of Avaya and Cisco Systems voice solutions
  • Shared responsibility and daily operational deployment of entire server environment
  • Enterprise patch management and enterprise server management
  • Working with a team to help maintain thevSphere infrastructure within global data centers in support of Cisco’s hostedcloud solution service offering for TTEC’s enterprise clients.

    Work with the team to help support Cisco UCS Bseries blade server chassis

    Responsible for producing high qualitydeliverables in a timely fashion.

    Work with vendors / cross team engineeringgroup / s to provide solutions to complex issues.

    Ability to work flexible hours including oncall and after hours work for scheduled and unscheduled maintenance.

    What skillsyou’ll need :

  • 2-4+ years enterprise level administration and troubleshooting experience with Windows Server
  • 2+ years’ experience deploying, supporting,and administering VMware 5.0+ in large virtual server infrastructureenvironments is a plus

    Understanding and experience of networkingtechnologies including AD, DNS, WINS, and DHCP.

    Knowledge of Cisco UCS B series blade serverchassis and Cisco UCS Manager 2.0 or later.

    Experience with Cisco, HP or Intel serverhardware, firmware, BIOS, RAID, server backups and server security along withSAN including EMC, VNX, VNXe, VMAX, or Isilon is a plus

    Must possess good problem solving andtroubleshooting skills in supporting enterprise level clients, logical andmethodical problem solving skills, and the ability to communicate and justifythe resolution process where necessary.

    VCP, MCSA or MCSE certifications preferred butnot required

    Ability to pass an US Security Clearance Check

    Who We Are :

    TTEC is a pioneer in customer experience,engagement and growth solutions. Our 40,000+ employees serve customers in morethan 80 countries and 50 languages across social, mobile, and digitalchannels.

    We utilize a holistic approach, applying solutions fromour four customer experience segments Consulting, Technology, Care and Growth tohelp companies provide an amazing experience to their customers, inspirecustomer loyalty, and grow their business.

    Our employees live by a set ofcustomer-focused values that guide relationships with clients, their customersand each other.

    Our Customer Technology Services segmentdrives customer experience outcomes to small, medium and enterprise clients byproviding best in class Cloud and Premise Contact Center and UnifiedCommunications Solutions, and CRM, Multi-channel, Omni-channel and WFO Services.

    LeadEveryday wDo the Right Thing wReach for Amazing wSeek First to Understand wAct as One wLive life Passionately

    Notice to external Recruiters and Recruitment Agencies : TTEC does not accept unsolicited headhunter and agency resumes.

    Headhunters and recruitment agencies may not submit resumes / CVs through this web site or directly to any employee. TTEC, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC.

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