Off Line Service - Agent
Infotree Service Inc
Santa Ana, San José, Costa Rica
hace 5 días
Job Description

It is a multi-tasking position answering calls and interacting with customers. They must be flexible and adaptable due to all the changes that occur with the position. Daily they may have to handle escalations, monitor and analyze digital transactions activity and Work closely with Supervisors and Seniors Analyst to share fraud patterns and good practices and mitigation tactics. There is the potential for the resource to be hired on full-time following the end of the contract.


Qualifications

**Personal computer is a plus**

Top Needed Skills:
1. High level of English
2. Good customer service skills
3. Analytical skills
4. 1-3 years in customer experience/service
5. Experience in finance and/or fraud is a bonus



Additional Information

02 Months Position. 

Salary between 380.000 CRC Colones to 480.000 CRC Colones. 

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