Senior Technical Writer
San Jose
hace 1 día

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.

We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Our company

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

The challenge

The Cloud Technology organization builds platform and client services that are foundational building blocks for many other Adobe products and services.

Areas of focus include : identity, security, cloud storage, e-commerce, workflow management, synchronization, customer facing web apps, scalability, infrastructure management and search, just to name a few.

Our mission is to build highly scalable, highly available and highly resilient services that fulfill the business objectives of Adobe.

Cloud Tech’s strategic themes and initiatives require influencing the engineering, product management and executive communities across Adobe.

Our ability to Make It An Experience for our customer and employees, and do it at scale, rests largely on how we effectively communicate to a highly technical audience.

In Cloud Tech, we’re very proud to be out there on the top tier edge of creativity. There are many stories to tell here supporting the transition to a subscription model, leading cloud spend or operating SaaS products across multiple clouds at scale these are stories that are of great interest to companies across the globe.

We very passionately believe we need the influence of the well-written word!

We are looking for a special person, a senior technical writer who loves talking with engineers, understanding business problems, finding opportunities, digging into technology and crafting content.

You will be writing and visualizing multiple types of content including white papers, blogs, vignettes, standards, policies, procedures and web sites for internal and external use.

This position will be located at the San Jose, California site.

What you'll do

  • Translate content from the words of a specialist into something contextually relevant for the intended audience. Achieve the balance of words and visualization to best convey the message.
  • Lead, recommend and deliver a content and communication strategy for the organization. Partner with the counterparts across Adobe to align with and influence the broader content strategy and technical writing practice
  • Educate colleagues and develop tech writing as a core technical practice across our organization
  • Work closely with engineering, product and support teams to ensure the quality, discoverability and accuracy of the content
  • What you'll need to succeed

  • Bachelor's Degree or equivalent experience.
  • 10+ years of technical writing expertise, at least 5 of which is specific to Cloud technologies, products or services.
  • Someone collaborative and independent. You understand that consistency remains the key to delighting readers, especially when it comes to getting the information they value.
  • A technical storyteller that focuses on not just how, but why and when.
  • A clear and friendly writing style that produces high quality, professional artifacts.
  • A passion for excellent content and a strong point of view as to how technical writing influences the customer and employee experience.
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