Apprentice Account Manager Internship
Hewlett Packard Enterprise
Heredia, Heredia, Costa Rica
hace 2 días

Job Description :

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.

Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation.

At HPE we believe in bold moves, the power of Yes we can , and being a force for good. Our work thrives on differences, fueling creativity to give our customers all they deserve.

But our work is far from over. In fact, we continuously push for better. We empower our team members to make an impact on our business and in the world while fostering a culture that is unconditionally inclusive.

Whether you’re looking for an internship or to start your professional career, at HPE you’ll be in a position to create and collaborate on projects that challenge and inspire you.

Within the family there is a range of technical and managerial customer on-site functions. The family of jobs is focused on managing the service delivery support, installation and configuration for customer environments.

The jobs solve various business systems, networking and applications problems for standard industry servers, specialized or complex clustered environments.

Deliver proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty. Provides direct post-sales systems on site technical support for reactive and proactive customers.

Each position maintains a high level of customer satisfaction by ensuring clear business and technical solution alignment, clarifying customer needs and ensuring that they are met.

Jobs are responsible for company Total Customer Experience as well as the revenue growth, profitability, and account retention.

In a typical day as an Intern, you would :

  • Be able to work in one of the biggest IT companies
  • Work in an international environment with experienced colleagues
  • Be getting insight in different area like product marketing, public relation, campaigns and events, projects and strategy, product management and communications
  • If you are

  • Good at partnering, innovating, and making things happen. You are aligned to our core values.
  • Still studying (Business Administration, Economics, Engineer with emphasis on Information Technology field)
  • Communicative, a team player and able to solve problems with analytical thinking
  • Experienced in MS Office and initial experienced in project work (university and non-university wise)
  • Very good in verbal and written communication
  • Intern will provide support for the Account Services Customer Facing roles (Contract Admin, reports, handle tasks coordination and interphase with Business Units areas in cross organization initiatives).

    Some customer interaction related to ongoing project or services might be needed with minimum supervision.

  • Apply growing technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with limited risk / complexity.
  • Integrate technical knowledge and business understanding to create solutions for customers.
  • Currently studying Business Administration ideally related to the technical field.
  • Communicate effectively to technical level and first-level management within an organization.
  • Active listening skills and ability to adjust messages to audience level.
  • Problem-solving skills (proactive, reactive and creative based on clearly defined procedures.
  • Good understanding of IT environments.
  • Join us and make your mark!

    We offer :

  • A competitive salary and extensive social benefits
  • Diverse and dynamic work environment
  • Work-life balance and support for career development
  • An amazing life inside the element!
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