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The person in charge of this role will be implementing Workfront, a work management platform, according to the client s need with the goal of allowing our clients to organize & improve their projects effectively.
Implement Workfront cloud-based solutions for delivery clients.
Analyze & recognize client s needs and how to customize the platform to fulfill those needs.
Use business process design concepts and principles to create Workfront’s workflow solutions for delivery clients.
Create Business Process documentation.
Client-facing support as Workfront’s technical point of contact.
Communicate with stakeholders of varying levels.
Participate client meetings, provide demos, and give training sessions to clients and users.
Apply business and functional knowledge including testing standards, guidelines, and testing methodology to meet the team s overall test objectives.
1-2 years of experience, experience in process design or documentation is desired.
Advanced English written and spoken.
Great communication and customer service skills.
Experience using a workflow management system (Workfront preferred).
Experience with Cloud-based solutions.
Previous experience as a QA Analyst or any detail-oriented tasks.
Demonstrated strong ability to analyze, design and improve business processes.
Willing to learn and grow.
Strong communication skills and ability to prepare structured, and relevant communications to business leaders.
Ability to work independently and proactively.
Effective collaboration skills in a professional setting.
Ability to prioritize and organize effectively.
Ability to travel up if needed according to the client implementation request.
Willingness to propose and implement internal initiative projects.
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Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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