Junior Process Analyst
Rica Heredia, Costa
hace 2 días

Job Description

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.

We combine unmatched experience and specialized capabilities across more than 40 industries powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.

With 505,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.

Visit us at www.accenture.com.

The person in charge of this role will be implementing Workfront, a work management platform, according to the client s need with the goal of allowing our clients to organize & improve their projects effectively.

Main Responsibilities

Implement Workfront cloud-based solutions for delivery clients.

Analyze & recognize client s needs and how to customize the platform to fulfill those needs.

Use business process design concepts and principles to create Workfront’s workflow solutions for delivery clients.

Create Business Process documentation.

Client-facing support as Workfront’s technical point of contact.

Communicate with stakeholders of varying levels.

Participate client meetings, provide demos, and give training sessions to clients and users.

Apply business and functional knowledge including testing standards, guidelines, and testing methodology to meet the team s overall test objectives.

Required Experience

1-2 years of experience, experience in process design or documentation is desired.

Advanced English written and spoken.

Great communication and customer service skills.

Experience using a workflow management system (Workfront preferred).

Experience with Cloud-based solutions.

Previous experience as a QA Analyst or any detail-oriented tasks.

Skills required

Demonstrated strong ability to analyze, design and improve business processes.

Willing to learn and grow.

Strong communication skills and ability to prepare structured, and relevant communications to business leaders.

Ability to work independently and proactively.

Effective collaboration skills in a professional setting.

Ability to prioritize and organize effectively.

Ability to travel up if needed according to the client implementation request.

Willingness to propose and implement internal initiative projects.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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