Hub Operations Leader Heredia, Heredia
Hewlett Packard Enterprise
Heredia, Heredia
hace 4 días

At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work.

What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world.

We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy. We live by our three values : partner, innovate and act.

Our legacy inspires us as we forge ahead, always pushing to discover what’s next. Every day is a new opportunity to advance and grow ourselves, our company and the industry.

Some people call it an obsession, we call it a way of life.

What you need to know about the job

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.

Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation.

In this role :

The Hub Operatiosn Leader will be responsible for the overall management of a specific delivery business segment of significant scope and complexity.

This includes but is not limited to development, implementation and governance adherence of operational process and key performance metrics to achieving revenue, profit and / or TCE goals for that segment / entity.

Key focus will be management of the operational performance, strategy implementation, and governance development and adherence for the specified segment to support that business segment’s leadership.

Responsibilities :

Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives

Analyzes key performance metrics and provides bridging narrative to business segment leaders

Performs business analysis, identifies root cause, and develops recommendations / solutions to drive business improvements within their business segment.

Collaborates with operational counterparts regarding operational strategy planning, implementation, and performance.

Utilizes understanding of operational business requirements, operational process efficiencies, and current gaps to target to drive change in collaboration with key stakeholders by developing a business case, proof of concept solutions, validating the solution, and demonstrating changes add value

Collaborate, advise, consult, plan and execute with business leader and stakeholders to develop and drive corrective and proactive action plans to meet key operational and financial target

Leads key business initiatives in support of operational or financial improvement.

Communicates operational process management of change to business leaders and stakeholders

Provide metrics, reporting, and process support to leaders and stakeholders

Exercises independent judgment within generally defined policies and practices to identify and select a solution

Education and Experience Required :

Typically 5+ years to establish proven track record in business.

Typically first level university degree or equivalent work experience; advanced degree is a plus.

Knowledge and Skills :

Ability to develop meaningful relationships, network, rapport and trust in a model where team members are located in different geographies

Written and verbal communication, presentation, and persuasion skills; mastery in English

Advanced organizational skills

Intermediate to advanced proficiency in Microsoft Office suite of tools (Excel, PowerPoint, Word, Teams, etc.)

Ability to work in a dynamic environment, manage multiple priorities and focus on top goals

Self-starting with desire to learn quickly and develop skills

Ability to apply developed subject matter knowledge to detect problems, analyze root causes, and solve common and complex business issues within established guidelines and recommends appropriate alternatives

High level of planning, project management and change management skills.

Collaborative and team player with good communication and interpersonal skills that allow you to lead teams to achieve results and influence peers

Self-sufficiency in key reporting tools such as QlikView, QlikSense, PowerBi, MS-Access, Hyperion or similar

Optional, highly recommended skills :

Knowledge of project management methody

Knowledge in server, network and storage technology

Moderate knowledge of IT and services industry knowledge of the company's organization, policies, services offerings, end to end processes, tools, and routes to market.

Join us and make your mark!

We offer :

A competitive salary and extensive social benefits

Diverse and dynamic work environment

Work-life balance and support for career development

An amazing life inside the element! Want to know more about it?

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