Audible, Inc. is the world’s largest seller and producer of spoken audio entertainment, information and educational programming.
Since inventing and commercializing the first portable digital audio player in 1997, our focus on technological innovation and superior programming has earned us millions of subscribers around the world.
We’re an Amazon subsidiary with a presence on three different continents, yet we maintain a startup vibe and small company feel.
We offer more than 300,000 downloadable audiobooks, audio editions of periodicals, and other programs, and an escalating array of listening products that enrich daily life for a growing population of people who want to be more productive, well-informed, and thoughtfully entertained
This role is responsible for quantitative
data analysis and visualization. By combining a deep understanding of business concepts with knowledge of statistics
and exploratory data analysis, you will uncover actionable insights and catalyze change for your internal customers, as
well as Audible listeners. Your analyses may take the form of root cause analysis, impact assessment, Voice of the
Customer deep dives, and more all with the goals of building a better product, reducing cost, increasing efficiency, and
ultimately improving customer experience. In the process, you will forge strong relationships with key cross-functional
partners while developing a deep knowledge of Customer Care and the Audible business.
you don’t feel satisfied until you achieve a fundamental level of understanding. You embrace a lifelong learner
to learn anything that will create value. You also easily navigate the people aspects of a complex, global
afraid to challenge the status quo, finding novel solutions to problems. You thrive in a culture of empowerment,
innovation, and rapid change.
for excellence into everything you do, not only raising the bar, but also having fun along the way. You love using
data to drive product, process, and technology improvements.
BA / BS in Engineering, Business Analytics, Information Systems, Statistics, or other quantitative field
narratives, and providing recommendations on complex topics