Job Responsibilities :
Creates custom projects in JIRA for complex workflows, reports, permission schemes etc. to meet business needs
Collaborates with stakeholders to gather requirements for new JIRA projects and enhancements
Provides ideas for using JIRA more efficiently to meet business needs
Provides formal and informal training to new JIRA users
Identifies, tests and provides recommendations for using new plugins to meet project requirements
Analyze, review, and document current functionality to determine potential areas of improvement.
Perform application and system administration tasks, including data backups and scheduled jobs.
Test new versions of the tools and plug-ins to ensure compatibility.
Maintain JIRA projects, workflows, permissions, and users while working in a JIRA Server 8.x environment.
Improve JIRA security. Set access permissions for JIRA projects and Confluence spaces.
Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration.
Communicate and share knowledge with internal and external contacts at all levels.
Manage multiple responsibilities with tight deadlines.
Required Skills & Experience :
4+ years’ experience as JIRA Administrator with experience customizing JIRA projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes required.
Minimum of 3-5 years hands-on experience working with the Atlassian product suite, with specific focus on JIRA as a Project / Application Administrator.
Expert level Atlassian tool administration knowledge on JIRA and Confluence.
Ability to write custom JQL (Jira Query Language), a plus.
Ability to construct custom dashboards using various filter types in JIRA, a must.
Ability to construct Confluence pages and integrate JIRA projects with Confluence pages, a must.
Ability to create and update custom workflows
Ability to create custom fields, reports using post functions.
Ability to test, recommend and install new plug-ins.
Ability to perform JIRA administration tasks.
Experience with a variety of JIRA and Confluence Plugins / Apps
Experience in performing Atlassian installations, migrations, and plugin installation preferred
Experience installing applications on VMs, monitoring performance, and tailing logs on Unix Systems Administration and Microsoft Windows Server, preferred.
Microsoft SQL Server or MySQL Database administration skills are preferred.
LDAP integration experience.
Strong analytical skills.
Ability to work in a dynamic agile environment.
Must have strong work ethic with good time management skills.
Excellent verbal and written communication skills.
Position involves interfacing with internal customers.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.
They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.