Trust Program Manager
ebay
San Jose
hace 2 días

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes.

eBay Marketplaces operates in 190 markets around the world.

Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce?

Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join eBay a company you can be proud to be a part of.

Trust is a new, multi-year, initiative that goes beyond traditional org boundaries. We believe that Trust is a company-wide fight.

Our structure focuses end to end, from consideration, to on eBay experiences and recovery. The Program Management team supports and enables 13 workstreams to deliver trust enhancing experiences to sellers and buyers.

The role

The Trust Program Manager, will primarily be responsible for leading our operational cadences, including :

Initiative Core Team - weekly read out of workstream plans, progress and problems. Attended by 40+ participants, including execs.

Business Review - weekly review of initiative and workstream level metric performance and forecasts.

Deep Dives - monthly review of promised vs delivered, roadmap adjustments, risks and mitigations, and demos / wireframes.

To be successful in this role, you will have a passion for execution and driving for results! You are able to quickly build knowledge, relationships, and trust.

You are comfortable leading complex, cross-functional programs horizontally across organizations. This involves working across Product & Technology, Marketing, Customer support, Growth and Business teams to develop and deliver program plans that enable our customer trust goals.

Desired Skillset

A proven track record of leading large scale programs to deliver on time

Outstanding ability to collaborate with and engage in a matrixed and cross-functional teams.

Highly effective verbal and written communication skills.

Attention to detail and extraordinary organizational skills.

Ability to drive for results, identify issues and develop solutions to improve program execution

Strong relationship-building skills to help find opportunities, communication and negotiation skills to resolve issues.

Passion, commitment and a sense of urgency and ownership to drive issues and tasks to completion, and overall program success.

Basic Qualifications

Bachelor’s Degree or Equivalent. Project or Program management credential preferred.

At least 5 years of program management experience working in a Product Management & Development context required. eCommerce, marketplace or retail experience preferred.

Familiarity with Agile methodologies and prior experience operating in an Agile context.

Proficiency in program management and collaboration tools.

Benefits :

Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs.

Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies.

So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day.

We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work.

To learn about eBay’s Diversity & Inclusion click here : https : / / www.ebayinc.com / company / diversity-inclusion /

eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .

We will make every effort to respond to your request for disability assistance as soon as possible.

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