Fulfillment Specialist
Experian Information Solutions, Inc
Heredia, Heredia, Costa Rica
hace 7 días

The Fulfillment Specialist is responsible for supporting theUS-based Experian Data Quality (EDQ) new sales and renewals teams by workingdirectly with sales reps, customer account managers, legal, professionalservices, and other EDQ business departments to process new orders and renewalsthrough Salesforce.

com. This team provides support from 8 AM to 8 PMeastern time, and follows the Experian North America holiday schedule.

Specific areas of responsibility include :

  • Process new customer and renewals orders throughout the fulfillment process
  • Support sales team through quote and renewal creation
  • Follow EDQ guidelines to ensure accuracy throughout all data processing
  • Assist sales teams inunderstanding the fulfillment processes as required
  • The ideal candidate will be a quick learner who can thrive in adynamic, fast-paced environment. They will be intelligent and able tounderstand the EDQ product set to create complex quotes.

    This candidatemust be comfortable being assertive while working with multiple stakeholdersand analyzing and resolving new issues as they arise.

    Other requirements include :

  • Excellent English communication skills, both written and verbal
  • Diligent, highly organized and accountable
  • Strong time management and capable of working independently
  • Ability to work in web-based CRM
  • Proficient in Microsoft Office
  • Experience with data processing preferred
  • Proficient in using Salesforce.com strongly preferred
  • Excellent interpersonal andprofessional communication skills
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