Salesforce Administrator
Concentrix
Heredia, CR
hace 4 días

WHO YOU ARE

  • Knowledgeable. You are a real pro and deeply understand Salesforce and its ecosystem.
  • Intellectually Curious. You are constantly learning and working to improve yourself.
  • Entrepreneurial. You enjoy wearing many hats and hustling to get things done.
  • Problem Solver. You are a critical thinker who brings solutions not problems to the table.
  • Hard Working. You aren’t afraid of a tough deadline.
  • Scrappy & Fast. You like finding creative ways to quickly move projects forward.
  • Good Communicator. You easily explain complex technical issues to a non-technical audience.
  • Team Player. You put team success first and have a high degree of personal character.
  • Accountable. You take ownership and have pride in your work.
  • WHAT YOU’LL DO

  • Administer and support the Salesforce platform (user setups, security and sharing, reports and dashboards, custom objects and fields, record types, page layouts, workflow and validations)
  • Work closely with the Technology Team and Business Users to scope projects, gather requirements, and implement solutions.
  • Be the first point of contact for internal users, providing technical guidance and support.
  • Help build integrations with our core technology infrastructure.
  • Collaborate with stakeholders across the organization to identify and prioritize operational improvements, enhancements, and system customizations to address their evolving needs.
  • Evaluate technical tradeoffs of every decision and work with design on the best UI and infrastructure practices.
  • WHAT YOU’LL BRING

  • 1+ years of professional administrator experience in a Salesforce environment or Salesforce Certification
  • Demonstrated experience in cross-team collaboration : working effectively with highly technical engineering teams as well as salespeople, operational teams, and senior leadership.
  • Strong analytical capabilities, experience defining metrics and using them to drive decision-making.
  • Hands on experience building and maintaining Process Builders and Flows
  • Disclaimer

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

    They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

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