Manager, Campaign Management
Amazon
San Francisco de Heredia , CR
hace 21 horas

DESCRIPTION

At Amazon Advertising, we sit at the intersection of advertising and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive return on investment for our advertising partners.

We strive to make advertising relevant so that customers welcome it - across Amazon’s ecosystem of mobile and desktop websites, proprietary devices, and Amazon Advertising.

If you’re interested in innovative advertising solutions with a relentless focus on the customer, you’ve come to the right place!

A day in the life :

The leader of this team will be expected to own their business and the needs of their customers in relation to campaign management.

Managers of Campaign Managers teams develop direct customer relationships and are skilled project and / or program managers, delivering quantifiable service improvements in line with customer needs.

They develop high performing teams with clear goals to ensure team success, and partner closely with sales, account management, and design leadership to deliver results that matter to customers.

Leaders in this team have direct accountability for continuously improving customer satisfaction and efficiency of our teams.

As result, they establish partnerships with the Amazon teams that create our products and provide input to their roadmaps to help improve experiences for customers.

S / he will have the ability to tackle challenging and novel situations in a daily basis with a high degree of ambiguity, and have proven track record of staying connected to the details of the projects / businesses, by drilling down on fuzzy information, refusing to accept generalizations or light-weighted responses and knowing when to get involved without micromanaging.

About the hiring group :

Amazon Advertising is looking for an experienced Manager for our Campaign Management team. Associate Campaign Managers provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams.

This means : diving deep on campaign management workflow improvements, analyzing defects and developing programs to fix root causes, and developing scalable mechanisms to deliver results.

Job responsibilities :

  • Exhibits excellent judgment.
  • Experience using data and metrics to drive improvements.
  • Experience managing, analyzing, and communicating results to senior management.
  • Strong advocate for the team, using backbone to communicate roadblocks or challenges and decision making.
  • Recruits, hires, and develops great people.
  • Has relentlessly high standards (is never satisfied with the status quo).
  • Is able to dive deep and is never out of touch with the details of the business or the technology.
  • Expects and requires innovation from her / his team.
  • Has passion and convictions and the innate ability to inspire passion in others.
  • Strong results orientation.
  • BASIC QUALIFICATIONS

  • 6+ years of experience in digital advertising.
  • 5+ years of direct management experience.
  • Understanding of digital campaign management, ad serving, cross-channel attribution, and media analytics.
  • Proven track record of creating processes and improving tools that have measurably improved productivity, quality, or advertiser experience.
  • Bachelor's degree required.
  • PREFERRED QUALIFICATIONS

  • Bachelors’ degree in Marketing, Advertising, or Business is preferred.
  • Ability to influence cross-functionally to drive partnerships and initiatives.
  • Adept at solving problems that span business and technology.
  • Proven record of attracting, retaining and growing exceptional teams.
  • Excellent English language skills, both written and verbal.
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