DHL is a Top Employer and we are hiringa System Support Specialist in our La Ribera deBelén, Heredia office. In this role, you will provideLevel 2 &3 support and manage Active Directory, Azure Active Directory, andActive Directory Federated Service.
Do you haveexperience maintaining Active Directory infrastructure? TroubleshootingActive Directory on both server and client?
Can yousetup / support Active Directory Federated Service and Azure AD aswell as single sign-on access to cloud applications?
And can youuse PowerShell or C# scripting to develop automationscripts? If yes, then we want to speak with you!
In your day to day role, you will
Support 800,000 accounts and 244 servers located at 3 ITServices regional data centers and across 79 countries in-country data centersas well as more than 60 single sign-on applications (SSO).
Capture the gaps, guide and drive the team to address thegaps within the environment under the support scope of directory team
Deliver broad technical and application support experiencewith Active Directory, Active Directory Federation services andAzure Active Directory.
Setup and support Active Directory Federated Service as wellas single sign-on access to cloud applications, scripting using PowerShell orC# to develop automation scripts
Administer AD and GPOs; Administer PKI, DNS, DHCP, etc
The skills you bring to this role are
Microsoft ActiveDirectory, Active Directory Lightweight Directory Services (AD LDS), MicrosoftIdentity Manager (MIM), Active Directory Federation services (ADFS) and AzureActive directory
Experience with change management processes andimplementation of changes
Fluent English (written and spoken) required
Bachelor of Computer Science or related disciplinerequired. MCITP and ITIL certifications an added advantage
Strong customer service attitude . Willingness and eagerness to learn
MCSE, MCSA, cloud architect certificates will be addedadvantage.
2 years working in multinational - IT industry including atleast 1 years specialized in Microsoft Active Directory . Knowledgein following areas will also be beneficial : -
Crash / memory dump analysis; Active Directory Scriptingtechnologies programming skills - Visual Studio (VB.net and C#), Perl,Powershell scripts, etc);
Working knowledge of Windows performance& memory troubleshooting
Maintain service production and pre-productionenvironments and systems
Assists with capacity planning, monitoring and systemstuning to ensure service availability and performance
Follow quality standards and policies
Very good communication skills
Very good analytical skills and structured approach
DHLis an equal opportunity employer. We evaluate qualified applicantswithout regard to race, color, religion, sex, sexual orientation, genderidentity, national origin, disability, veteran status, or any other protectedcharacteristic.