General responsibilities include
Perform and coordinate accurate, efficient, and timely processing of adjustments, reports, queries, customer support, and other required activities.
Perform any required control procedure as part of the sustaining process.
Support, prioritize and coordinate any project / Controls needed to mitigate identified risk, roadblocks or issues impacting the assigned process.
Identify improvement opportunities, process risks, gaps or any help needed and communicate with business analyst & direct manager in a timely manner.
Maintain an efficient, direct and timely communication with direct manager, team members and customers. Include being a team player and problem solver.
Actively participate in training, communication, process improvement projects as assigned by direct manager in accordance with Citi objectives.
Knowledge / Experience
Bachelor’s degree in business, finance, accounting or equivalent experience
Prior experience with GL systems (PeopleSoft, SAP, ORACLE or equivalent).
Good proficiency in Excel, including working knowledge of complex formulas and pivot tables
Ability to work independently
Strong analytical skills
Solid customer service and strong written and verbal communication skills
Proficient in English
At least 3 years’ experience in Financial Services or Shared Services work environment
Prior experience with data warehouses, data mining, data analysis.
Prior experience with SQL Server, Business Objects, Essbase or other analytical tools or reporting engines.
Skills / Competencies :
Good documentation skills
Self-motivated, takes initiative
Attention to detail
Effective time management skills
Adaptability / Flexibility
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Grade : All Job Level - All Job FunctionsAll Job Level - All Job Functions - CR
Time Type :
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