Data Remediation Analyst 1
Heredia, Costa Rica
hace 1 día

General responsibilities include

  • Perform and coordinate accurate, efficient, and timely processing of adjustments, reports, queries, customer support, and other required activities.
  • Perform any required control procedure as part of the sustaining process.
  • Support, prioritize and coordinate any project / Controls needed to mitigate identified risk, roadblocks or issues impacting the assigned process.
  • Identify improvement opportunities, process risks, gaps or any help needed and communicate with business analyst & direct manager in a timely manner.
  • Maintain an efficient, direct and timely communication with direct manager, team members and customers. Include being a team player and problem solver.
  • Actively participate in training, communication, process improvement projects as assigned by direct manager in accordance with Citi objectives.
  • Qualifications

    Knowledge / Experience


  • Bachelor’s degree in business, finance, accounting or equivalent experience
  • Prior experience with GL systems (PeopleSoft, SAP, ORACLE or equivalent).
  • Good proficiency in Excel, including working knowledge of complex formulas and pivot tables
  • Ability to work independently
  • Strong analytical skills
  • Solid customer service and strong written and verbal communication skills
  • Proficient in English
  • Desirable

  • At least 3 years’ experience in Financial Services or Shared Services work environment
  • Prior experience with data warehouses, data mining, data analysis.
  • Prior experience with SQL Server, Business Objects, Essbase or other analytical tools or reporting engines.
  • Skills / Competencies :

  • Good documentation skills
  • Self-motivated, takes initiative
  • Attention to detail
  • Effective time management skills
  • Teamwork
  • Problem solving
  • Customer Orientation
  • Adaptability / Flexibility
  • This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

    Grade : All Job Level - All Job FunctionsAll Job Level - All Job Functions - CR

    Time Type :

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    Minority / Female / Veteran / Individuals with Disabilities / Sexual Orientation / Gender Identity.

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