Project Purchasing Support
emerson
Escazú, San José, Costa Rica
hace 1 día

Duties and Responsibilities

  • Receive and process customer request for quote and orders.
  • Using the established standards, check that all information supplied by the Customer / Project Manager is correct and complete to ensure the material is going to be deliver on time
  • Accurately upload, enter, and book order in business systems.
  • Maintain updated customer information in business systems and other databases. Collect and save needed documentation to ensure compliance with record retention and documentation procedures
  • Collaborate and coordinate with all the teams to follow up or activate orders that are facing a setback, this includes : intercompany factories, logistics, credit and invoice departments.
  • If necessary, must work with other teams to improve delivery dates

  • Initiate proactive communication with Customers / Project Manager to resolve purchase order issues or to collect missing information at the order entry stage.
  • Function as the primary contact and coordinator between the Customers / Project Manager and the factories to resolve those issues

  • Must be able to analyze the information in the systems to make decisions that help to fulfil our Customers / Project Manager expectations.
  • Interactions

    Multi Business Americas and other departments such as Procurement, Credit, Billing, Customer care and other Departments.

    Qualifications

  • Bachelor’s degree in Business Administration, Finance, Economics, Engineering or any related field from an accredited institution.
  • Experience working with complex data sets in data warehouse environments.
  • Ability to interact and communicate effectively, orally & in writing, with all levels of Management.
  • Passion for operational excellence with a commitment to delighting customer.
  • Excellent communication skills due to the interaction with high level management.
  • Previous experience with Purchasing and Logistics processes for at least year and half.
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