CTC Process Lead Collections
Cargill
San Antonio de Belen, Heredia, Costa Rica
hace 13 horas

Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience.

We have 155,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.

Description

Position Purpose Considered an experienced professional in the financial services operations space with comprehensive and thorough knowledge to use under some oversight in conducting moderately complex activities.

Responsible for coordinating and executing operational activities for a BU or Function. This includes : operational processes & procedures / compliance, customer / client interaction & business partnership, financial products and services and systems & data management.

  • Principal Accountabilities CI Provide process improvements and standardization when applicable to processes managed by the team.
  • 35%Leadership : In charge to provide guidance to a group or team with the purpose of achieving goals and metrics. 20%Decision Making and Problem SolvingSupport decision made by supervisors and organization to the team.

    Provide any feedback from the team perspective to Supervisor, serve as a advisor of the issues and provide alternative soluction ideas.

    20%Operation & Processes Generate reports to monitor team performance and metrics to ensure business needs and proactive propose process changes.

    Ensure documentation is accurate based on each process. Ensure process continuity. 15%Control and Followup Serve as a mid-

    point of escalation to ensure process quality and execution. 5%Training, Policies and procedures : Assist on training for new hires and retraining to the reinforce business processes. 5%

    Required Qualifications

  • 2 year Associate Degree or equivalent Finance bussiness center experience
  • Problem solving and analytical skills
  • Proficiency in Microsoft Office applications (Word, Excel, and Outlook, etc)
  • Proficiency in English (85%)
  • SAP Experience
  • JDE Experience Preferred Qualifications
  • Lean Six Sigma / DMAIC background
  • Accounts Recievable experience
  • Operations

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