Position Description :
As a Staff Technical Program Manager in the Infrastructure Realm, you are in a leadership position within the Engineering Organization.
You are responsible for partnering with various groups across Engineering, Security, Customer First, and Product Management to build and deliver key infrastructure projects and programs.
You will be the point person for clarifying strategic level infrastructure goals and outlining the execution plans to achieve them.
You will work within and across scrum teams to prioritize and execute on key objectives. Employing both a strategic and tactical approach is a requirement in this role.
You will not only have strong TPM experience, but also experience with Engineering / Infrastructure process development and implementation in a SaaS and agile environment.
Job Duties and Responsibilities :
Structure, kick-off, and run continuous and / or time-bound programs within and beyond the Infrastructure Organization by clarifying priorities, enabling the execution of deliverables, defining program process flows, and providing continuous transparency.
Project manage various initiatives within and beyond Infrastructure, across multiple teams; taking a hands-on and proactive approach to unblock progress, introduce efficiencies, and provide workflow solutions.
Champion the adoption of agile best practices within Infrastructure and Engineering; serve as a scrum master to one or more teams
Build and maintain alignment across multiple teams for keeping a focus on execution, continuous improvement, and operational excellence.
Lead the introduction of new processes / workflows, by bringing proposed solutions to the teams and rolling them out in an iterative manner.
Anticipate and mitigate risks - by having close involvement with teams’ goals and challenges, applying past experience, and keeping in mind the big picture.
Provide clear and crisp transparency to the status and progress of initiatives.
Minimum REQUIRED Knowledge, Skills, and Abilities :
Minimum 3 years of technical program management experience in a SaaS product development environment kicking off and managing cross-organizational programs
Experience partnering with Product Management and Engineering teams together to deliver customer-facing features
Minimum 3 years hands-on Scrum Master experience in a software or SaaS product development environment
Excellent verbal and written communication; experience effectively communicating and presenting to teams located across different locations and people ranging from individual team members to C-level executives
Strong leadership skills; able to successfully influence without authority
Strong technical aptitude / affinity; experience working directly with software, test and / or system engineers
Self-starter; able to work well in an ambiguous and constantly changing, fast paced environment
Experience working in a start-up environment desired
Education and Training :
Training in Agile and Scrum
Okta is an Equal Opportunity Employer