The Buyer Team Lead is responsible for coordinating all the activities of the Buyer team. The Buyer Team Lead is responsible for each member of the Buyer team and will make sure that tasks are carried out in an efficient, effective way.
The Buyer Team Lead will ensure that all necessary infrastructure and capacities is in place and knowledge is built up and shared within the team and potential issues are detected and solved timely.
It is the Team Lead’s responsibility that service execution by the Buyer team runs according to defined performance levels and in compliance with SOPs.
The Buyer Team Lead will represent the team in SSC-internal workshops as well as cross-SSC meetings and is involved in escalations, if needed.
The role is responsible to gather, filter and forward relevant information from the team towards management and vice versa.
Also, this role will decide and manage the involvement of the Buyers on various project activities, if needed.
During every day work the Buyer Team Lead will interact with all of the Buyer members and with the P2P Manager to ensure alignment and objectives are being met.
The Team Lead will be responsible for Developing each team member and providing Managerial oversight. The Team Lead will be responsible for coordinating knowledge sharing efforts within the Buyer support areas.
Administrative / supportive accountabilities
Team coordination : Coordinating the daily work of the team members, providing them guidance and relevant information, if needed (e.
g. contact data to locations).
Recruitment : Initiating the recruitment process with HR by providing necessary information to HR and monitor the recruitment activities.
Participating in the interviews and making recommendations for the right candidates. Onboarding the new colleagues and tracking the training execution by other roles.
Performance monitoring and development of team members : Setting up goals for the team members, frequently evaluating individual performances and providing feedback to the individuals to motivated them.
In case performance of an individual is not sufficient initiating necessary measures (e.g. change of teams).
Covering administrative HR topics : Tracking and approving vacation, holiday planning, sick leave and balancing workload in the case of a team member’s absence.
Leadership : Coach and motivate members of the team by creating a friendly and trustful team-work environment. If necessary, solving inter-
personal issues within the team or with other team-members and escalating to line managers.
Involvement in project work : Gathering information of the SSC relevant for the team (e.g. Ticketing tool adjustments) and forwarding to p2p business support members.
Education, experience and skills
Bachelor / MSc degree.
5+ years’ Procurement operational or support experience.
5+ years’ experience in system support.
2+ years’ experience as Procurement Team Lead or Supervisor or Manager
5+ years of experience in SAP
5+ years’ capability specific experience.
Excellent MS Office knowledge.
Demonstrated problem solving skills.
Excellent written and spoken command of English
Excellent communication skills to varied stakeholder audiences.
Team player with demonstrated strong interpersonal skills and ability to motivate colleagues.
Strong collaborator in a multi-cultural environment.
Experience in multi-national project environments.
Ability to operate in fast-paced and multi-tasking environment, manage various deliverables, and prioritize to achieve results and meet deadlines
Experience in Shared Service or Customer Service Centre.
Project management experience.
Experience with Procurement systems e.g. SRM.
Understanding of (Roche’s) Procurement and A / P processes.
Any further language knowledge in addition to English.
Who we are At Roche, 94,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-
focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche is an equal opportunity employer.