The Sales Process Analyst’s primary role is to ensure that regional processes, insights, and tools align with the strategy and priorities of their regional sales partners and to work with Global Operations and IT resources to shape and improve them.
The Sales Process Analyst (SPA) will own one or more business processes and systems and manage them to meet the objectives of the regional sales operations team and their stakeholders.
The successful candidate works as a business expert for their functional area(s) and can analyze current and future business processes and systems, make suggestions for continuous improvement, articulate requirements to meet business objectives, and define proposed solutions for defined requirements.
The Sales Process Analyst also has the unique perspective of working with many different teams throughout the enterprise including Sales, Marketing, Global Business Analyst Organization, Finance, Web Marketing, R&D, and IT.
Validate and prioritize business and project requirements
Defining project outcomes, risks and cost / benefit analysis
Project planning and management to balance project resource, timeline, and scope
Providing thorough communication to business owners / stakeholders
Providing functional / process expertise to one or more business areas
Monitoring key business processes and metrics by developing and analyzing reports
Represent regional needs and collaborate with global teams to define scope of global projects, systems and processes
Understand tools and processes used by stakeholders and surfacing regional use cases gaps
Be a change driver for global policy and processes within the region
Minimum requirements :
Bacherlo s degree in MIS or engineering or equivalent (+2 years) with experience in the relevant business area.
Technically curious and self-motivated to explore new technologies and processes.
Creative approach to critical thinking and problem solving.
Ability to capture, design and audit business processes.
Ability to work as a team player to deliver results effectively and efficiently.
Demonstrated leadership and influence skills including strategizing and driving change across multiple groups & departments.
Strong written and verbal communication skills, including the ability to illustrate complex business and technical ideas.
Preferred requirements :
Experience with Sales, Marketing or Operations processes.
Experience with Oracle E-Business Suite and SFDC (Salesforce).