IT Manager, Business Analysis, Americas
Heredia, Heredia, CR
hace 1 día

Why join Stryker?

We are proud to be named one the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting

Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards not to mention various social and recreational activities, all of which are location specific.

Who we Want :

Effective communicators. People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders, senior management, and their teams.

Network builders. Managers who build connections with other teams and divisions and coordinate cross-functional collaboration.

Quality-focused team drivers. People who push their team to deliver the highest quality products and solutions in a timely manner.

Analytical problem solvers . People who go beyond just fixing to identify root causes, evaluate optimal solutions, and recommend comprehensive upgrades to prevent future issues.

Job Description :

The Manager, Business Analysis is responsible for building strong collaborative relationships with the Americas Finance Center teams with a specific focus on the Costa Rica based teams.

He / She will work closely with the Corporate Functions Finance IT Business Partner to ensure consistency in the customer relationship across Finance Centers.

He / She will be responsible for providing knowledge and expertise to department heads and process owners in identifying opportunities for technology and supporting prioritization.

The Manager, Business Analysis works to understand complex business needs and processes and to act as a liaison between the business and technical teams.

They establish and improve business analysis processes and mentor business analysts. They are responsible for understanding business processes, eliciting and documenting requirements, and coordinating communication among various business groups and IS technical teams for critical and complex projects.

Individuals in this position have an understanding of business processes, experience working with multiple technologies, and have demonstrated the ability to work with business users at all levels in the business.

What you will do :

Build and maintain strong relationships with the Americas Finance Center and act as a liaison between the Corporate Functions Finance IT Business partner, IT teams and the Americas Finance Center.

Build a strong understanding of the finance processes within the Americas Finance Center and apply this understanding to IS strategies and implementations.

Improve the business analysis function through best practices, process management, mentoring, and education.

Manage relationships with high level business stakeholders.

Partner with business and technical teams to drive consensus on the best solution to business problems and the delivery of new solutions and enhancements.

Define tangible use cases that align desired technology output to commercial objectives

Ensure clear communication between business stakeholders and IS technical teams.

Responsible for setting direction, developing talent, guiding a team of business analysts.

What you Need :

Bachelor’s degree required

Bachelor’s in Business Administration or Computer Information Systems preferred

Qualification in Business Analysis or equivalent preferred

Minimum 10 years of professional experience is required

Knowledge of medical device and / or pharmaceutical industry and basic knowledge of adjacent areas in terms of processes, organization, products and IS requirements

Experience working with high level business stakeholders is required.

Demonstrated ability to work effectively in a matrix organization structure with significant emphasis on collaboration and persuasion, rather than relying entirely on command and control.

Experience with process mapping is required.

Experience documenting complex processes and presenting them in a clear and understandable format is required.

Experience understanding, evaluating, and recommending changes to business processes are required.

Experience working in an agency-regulated environment is preferred.

Knowledge of Agile Development methodologies is preferred.

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