NA Learning & Development Support Analyst
San Jose de Costa Rica, San Jose, Costa Rica
hace 3 días


  • The L&D Admin / Support Analyst is responsible for coordination and administration of training offered through the L&D group, both in person training and online training in the LMS.
  • The L&D Admin / Support Analyst is responsible for assisting in identifying, creating and running reports, and dashboards to support user needs around HR compliance, Safety and Sales skills trainings.
  • The L&D Admin / Support Analyst is responsible for activities and tasks that support the overall North American L&D Strategy
  • Responsibilities

    Supports the coordination and administration of online and in person training offering

  • Create and manage Learning Plans for online training offering in the Global Learning Center
  • Create and manage Events, Tracks and Sessions for in person training offering in the Global Learning Center
  • Support and assist in creation and management of L&D training calendar for North America
  • Manage North America training catalog and communications to management about upcoming trainings
  • Assign prework to participants as required by workshop
  • Coordinate with vendor programs on workshop logistics and details including rosters andprework completions
  • Coordinate with workshop logistics contacts to ensure setup and AV needs are met for workshops
  • Support and assist in creation of best practice standards for implementation of Global Sales Growth Office initiatives
  • Responsible for content implementation into LMS, including testing and troubleshooting
  • Work with users and HRIS to resolve learning management system issues
  • Support of creation and maintenance of Learning Management Analytics and dashboards

  • Gather and analyze employee training and learning data utilizing the learning management system
  • Assist in the requirement definition for standard global KPI for Sales Growth Office
  • Assists users in the process or requesting a new report / dashboard
  • Assists in L&D audits and ensures integrity of data from LMS
  • Identifies and integrates new tools such as Tableau into standard reporting practices
  • Supporting the North American Learning and Development Strategy

  • Assists in maintaining an aligned training experience for both LBPs and Emerson employees
  • Support and assist in implementation of training initiatives across Automation Solutions as needed
  • Identify improvement opportunities to current processes
  • Participate in Learning and Development projects as needed
  • Requirements

  • Learning Management System experience a plus
  • Tableau or BI tool experience a plus
  • B.A. or B.S. or similar (IS, Econ, Business Admin, Training and Development) or equivalent work experience
  • Solid understanding of project and process management
  • Microsoft Office Software knowledge
  • Language English
  • Strong written communication skills
  • Graphic design / layout knowledge a plus
  • Ability to travel globally
  • About Emerson

    Imagine being surrounded by intelligent, driven, and passionate innovators all working toward the same goal to create groundbreaking solutions that leave our world in a better place than we found it.

    Emerson is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets.

    Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs.

    Our Emerson Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.

    A dynamic environment is what you’ll discover at Emerson, a Fortune 500 company with $14.5 billion in sales and 155 manufacturing locations worldwide.

    Together, we’re changing the world, and we have all the resources to help you achieve your professional goals.

    Whether you’re an established professional looking for a career change, an undergraduate student exploring options, or recently received your MBA degree, you’ll find a variety of opportunities at Emerson.

    Join our team and start your journey today.

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