Business Systems Analyst - Latam - Costa Rica
Boston Scientific
Coyol, H, CR
hace 3 días

Additional Locations : N / A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - Caring - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges.

With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing whatever your ambitions.

Purpose Statement

Participates in project management, data integrity and system testing. Analyze, evaluate, and test business system(s) and processes.

Support customer assistance requests as required and implements new configurations of information.

Analyzes, specifies, designs, documents, tests and delivers business systems and Information System process solutions to meet business requirements.

Key Responsibilities

  • Prepare and define improvement requirements by analyzing business processes.
  • Design & construct solutions by analyzing business processes and requirements
  • Implement business process solutions by creating, delivering, and training users on new business processes and systems, if applicable.
  • Resolves issues related to business use of implemented systems or processes by working with systems or process owners and project teams to find acceptable solutions.
  • Interface with other cross-functional Analysts to ensure enhancements support and complement other business systems.
  • Support end-users in the day-to-day usage of systems (i.e. : Salesforce) and processes by discussing and solving problems (problem resolution, running queries, providing first-line support).
  • Participate in key meetings including requirement sessions, system demos and end user training
  • Assist in the configuration of users within Salesforce, or other cloud-based technologies and design solutions that will aid in the visualization of data (i.
  • e. : reports and dashboards)

  • Collaborate with the regional Salesforce team to test, verify and implement solutions that meet business requirements
  • Defines and re-engineers business systems or Information System processes by using appropriate methods and tools and partnering with process owners to understand requirements.
  • Utilizes information systems to improve efficiency and makes recommendations for implementation of new systems or necessary upgrades that will best meet customer and company requirements.
  • Guides implementation of enterprise and system level architectures and systems by creating and communicating well-written documentation and presentations
  • Assures quality of business systems by developing and executing test specifications, and implementing test and quality plans, while working with quality assurance analysts to improve IT quality processes.
  • Works closely with the development team (internal and external) to assure a timely solution according to the specifications the implementation of their business needs.
  • Guides implementation of enterprise and system level architectures and systems by creating and communicating well-written documentation and presentations.
  • Creates and provides quality training material for user assistance and system usage.
  • Resolves issues related to business use of implemented systems or processes by working with systems or process owners and project teams to find acceptable solutions.
  • Manages systems development or process improvement projects by applying basic project management methodology.
  • May lead multiple project activities simultaneously, working with internal and external cross-functional groups. (Intermediate, Senior)
  • Quality System Requirements

    In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.

    For those individuals that supervise others, the following statements are applicable :

    Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.

    Establishes and promotes a work environment that supports the Quality Policy and Quality System.

    Job Scope and Leveling Guidelines


    An entry level professional. General knowledge and application of technical and business concepts, procedures, and practices.

    Interprets company policies and procedures to resolve issues. Beginning knowledge of industry practices and standards.

    Problem Solving

    Applies professional concepts and company policies and procedures, analyzes data or situations, and exercises judgment to recommend solutions to solve problems.

    Follows standard practices and procedures in analyzing situations or data from which answers can be obtained.

    Planning and Organization

    Plans, organizes, and prioritizes own daily work routine to meet established schedule with guidance from manager.

    Discretion / Latitude; Supervision Received; Decision Making

    Receives general supervision. Makes recommendations which may be reviewed by manager. May exercise authority within limits.

    May seek guidance in resolving problems.

    Business Relationships and Project Management

    Begins establishing and cultivating internal business relationships to facilitate completion of tasks. May participate in project teams.


    Participates in the completion of departmental projects and goals. Errors in judgment or failure to achieve results would normally require an expenditure of resources to rectify.


    Engages with internal company and occasional external contacts. Uses discretion, diplomacy and tact in interactions.

    What we are looking for in you :

  • Bachelor’s degree in Engineering, Science, or Business
  • 1-2 years’ work experience in Project Management.
  • Experience with Salesforce including dashboards creation, report design, data blending, programming, administrative tasks, profiles, roles, and user management is a plus, but not required.
  • Able to rapidly adapt to a dynamic marketplace.
  • Strong team player, collaborative, ability to build relationships and work cross-functionally.
  • Self-motivated and able to influence others. Flexible, adaptable but focused and persistent.
  • Fully Bilingual (English / Spanish)
  • Requisition ID : 540501

    As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most united by a deep caring for human life.

    Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate.

    Now more than ever, we have a responsibility to apply those values to everything we do as a global business and as a global corporate citizen.

    So, choosing a career with Boston Scientific (NYSE : BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

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