Order Management Analyst
MSD
San José, San José, Costa Rica
hace 13 días

Description

MSD’s Business Service Center (BSC), located across three regions (Americas, Europe, and Asia), are responsible for the timely and efficient delivery of standardized, global financial processes.

The BSC Americas in San Jose, Costa Rica will be responsible for the execution and delivery of a broad range of financial services and processes across MSD business divisions and markets for the Americas region.

The responsibilities of the Order Management Analyst include support business units with the sales order process, which includes, booking orders into SAP as per established internal terms and conditions.

Processing credit and detail notes in accurate in accurate and timely manner as per company policies.

Primary Responsibilities :

  • Support the execution of OtC processes for America s markets, ensuring compliance with all policies, quality and Internal, External Control requirements.
  • Achieve all defined KPIs and SLA’s
  • Constant communication and build strong working relationships with internal and external customers / clients.
  • Performs other duties & projects as assigned.
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