About this opportunity
Assist in resolution of outstanding invoice problems from past due accounts. Respond to inquiries from customers or external collection resources.
Places calls or send messages to those with unresolved issues or past due balances. Finding and contacting debtors to arrange past due balances.
Keep accurate records and reporting on collections activity. Identify irregular behavior on the account and report to upper management.
Perform collection activities based on the internal collections process. Provide consistent follow up on the account portfolio based on the action plan assigned.
Escalate accounts to Sales team when appropriate. In this role, you will