Director Sales Compensation Operations
San Jose
hace 2 días

Director Sales Compensation Operations & Administration

The Challenge

The Sales Compensation process is highly manual and complex process. Most of the Sales teams are paid by Excel spreadsheets for approximately 7,000 participants.

This is a key role responsible for accurate, effective and timely monthly close processes in crediting, territory and quotas.

The role with work with cross function teams to run the business with data, monitor and ensure compliance and drive process improvements end to end, The leader will drive global consistency, data quality, processing accuracy, and develop and track metrics to assess internal team effectiveness.

Key Responsibilities

  • Lead Crediting, Territory and Quotas through the monthly close process
  • Document and improve E2E process including Territory, Quotas, Crediting.
  • Ensures for internal compliance of compensation process key controls.
  • Ensures programs / policies are being administered as designed.
  • Work with stakeholders and business partners to implement processes, systems and tools to improve compensation administration, communication and analysis
  • Develop and track metrics to assess internal team effectiveness : Review team capacity, error rate, Case management SLA, process improvement effectiveness.
  • Ensure proper documentation and audit processes are developed, approved and followed
  • Partner with Center of Excellence to audit major functionsday-to-day administration of the sales compensation programtimely resolution of inquiries from comp plan participantsterritory and quota assignments, and proper management of onboarding / offboarding of plan participants
  • Own and drive projects to improve territory and data governance
  • Ensure commissions are paid each month accurately and in a timely manner; partner cross-functionally to resolve issues
  • Qualifications :

  • 5 plus years of Sales Compensation Compliance and Process Improvement experience in SaaS.
  • Able to collaborate and communicate effectively with senior executives and HR leadership
  • Able to synthesize relevant information on key milestones, success criteria, and risks and link recommendations to positive business outcomes.
  • Excellent verbal and written communications, interpersonal, project management, decision-making, and time management skill
  • Experience with SFDC E,g, Maintain and help own the sales incentive compensation processes, based on
  • Experience with SPM or ICM System
  • Excellent grasp of the financial and economic drivers of the overall business with the ability to create compensation packages that will attract, retain, and motivate the right talent
  • Experience in applying judgment and problem-solving skills to situations where these is no clear or one answer and high degrees of ambiguity
  • Demonstrated track record of driving initiatives to closure
  • At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on . You will also be surrounded by colleagues who are committed to helping each other grow through our unique approach where ongoing feedback flows freely.

    If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the and explore the meaningful we offer.

    Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.

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