IT Resiliency Analyst
La Ribera de Belen Heredia Costa Rica
hace 5 días

Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience.

We have 160,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.


As part of the Global IT Business Resiliency team, the Technical Analyst IT Resiliency is responsible for aiding the architecture, implementation and testing of the disaster recovery (DR) solutions across the enterprise.

This global role partners with cross functional teams to partner with them in ensuring their DR solutions meet business requirements and remain in a ready state of preparedness.

A fundamental success factor for this position is to have a solid technical background / understanding of the technology stack (network, backup, infrastructure, applications, databases, middleware, etc) to ensure an end to end perspective is upheld in our DR plans and testing.

Another success factor is the ability to coordinate a team consisting of indirect IT teammates, outsourced staff, and outsourced services, to ensure business goals and business requirements are met for Disaster Recovery.

  • This role will leverage your business process, technology, communications, and general analysis skills to help coordinate, assess, and document risks and mitigation strategies.
  • Additional major responsibilities of the include :

  • Guide and support the creation of consistent and comprehensive DR plans throughout the enterprise, particularly in respect to critical business processes and critical IT systems and services.
  • Consult on the drafting and maintenance of DR-related policies, standards, procedures and guidelines.
  • Consult with internal Business Units / Functions in the identification and management of DR project-related risks.
  • Monitor and prepare management reports on DR-related plans, progress to plans, budgets, risks and opportunities.
  • Provide internal consultancy support and direction to the internal Business Units / Functions on DR matters.
  • Coordinate and / or deliver DR-related awareness, training, and educational activities.
  • Assist with independent DR tests of critical Platform DR plans.
  • Responsibilities :

    80% DR Consulting, Analysis, & Support

  • Provide guidance to plan, build, and manage the design and implementation of enterprise-wide disaster recovery policies, maturity models, methodologies, sourcing strategies, plans, metrics and scorecards.
  • Coordinate and facilitate disaster recovery testing activities.
  • Partner with business staff, external business partners and key IT staff members to plan, direct, control and maintain a disaster recovery testing schedule.
  • Provide leadership in coordinating, assessing and communicating recovery environment requirements associated with the current data center environment.
  • Partner with technology groups on new projects to quickly and effectively decide on data center recovery planning and execution.
  • Provide coordination to the disaster recovery team for all phases of DR exercise projects.
  • Orchestrate the execution of the disaster recovery plan(s) when a business or IT disruption occurs, in coordination with the IT crisis management / event management processes.
  • Communicate program updates to internal management regarding the status of the IT disaster recovery and resiliency.
  • Perform additional duties as assigned.
  • 5% Governance

  • Advocate for and support Cargill’s risk governance and compliance policy and the strategies of the Global Business Resiliency team.
  • Document business and technology processes, remediation plans, and procedures to support TGRC policies.
  • 5% Monitoring & Reporting

  • Proactively communicate status reports, issues, gaps, etc. to stakeholders and / or leadership as needed.
  • Research, evaluate, and report on aspects of the DR processes.
  • 10% Education & Awareness

  • Develop educational and training materials for the DR domains, including improving and refining methods and artifacts of the Business Resiliency team.
  • Qualifications

  • BA or BS degree in business or related field OR 7+ years of IT experience in lieu of degree.
  • 3+ years of technical experience.
  • 1+ years designing and testing disaster recovery plans is a plus.
  • Proven track record of success as an engineer or architect in one or more of the following areas : applications, systems (Windows / Unix), storage, database, data centers, and / or networking.
  • Demonstrated experience with data center operations or data center servers, storage, network infrastructure and / or database technology.
  • Working knowledge of data and voice telecommunications to assist in the preparation of related recovery procedures.
  • Proven experience in the use and application of IT project and program management tools.
  • Experience managing relationships with internal stakeholders and external parties, and coordinate high-performance, multidisciplinary workgroups to meet recoverability goals.
  • Availability to be on-call to respond to issues that arise during non-business hours, including working off-hours to support disaster recovery test activities.
  • Skills

  • Demonstrated ability to work under stressful conditions, such as business-related crises.
  • Proficient verbal and written skills required to effectively communicate in the English language.
  • Knowledge of business impact analysis, risk analysis, and DR plan documentation and maintenance.
  • Working knowledge and experience with DR planning and testing (e.g., table-tops, component tests, full-scale exercises).
  • Demonstrated ability to conduct and interpret quantitative and qualitative analysis that leads to the development of processes and supporting technical details.
  • Ability to turn objectives into relevant and actionable activities.
  • Effective team skills that include building peer relations, conflict resolution, communications, and understanding and appreciating differences.
  • Excellent facilitation and presentation skills.
  • Proficient in MS Word, Excel, Project, SharePoint, PowerPoint, and proven aptitude using modeling software for process documentation.
  • Ability to travel up to 15%.
  • Preferred qualification

  • Advanced degree.
  • 5+ years of technical experience.
  • 2+ years designing and testing disaster recovery plans is a plus.
  • Possess relevant industry accepted / recognized certification(s) such as : Disaster Recovery Certified Specialist (DRCS), Certified Business Continuity Professional (CBCP), Associate Business Continuity Profession (ABCP) or higher, MBCI, and / or familiar with industry standards ISO 23001, BS25999, etc.
  • Knowledge of core infrastructure and technology services such as : OS, DB, replication, data protection and storage, especially as it relates to BC / DR solutions and testing.
  • Fortune 500 company analysis experience, including experience on major system replacement or enhancement projects.
  • In depth experience facilitating DR test exercises, including full-scale exercises with cross-functional teams.
  • Familiar with cyber security qualitative and quantitative analysis processes and tools for risk mitigation
  • Information Technology

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