The Sales Agent is responsible for providing quality and efficient sales presentations to customers. The Results Companies is seeking team members who are driven by success, confident in their communication skills, and are highly proficient sales individuals.
The Results Companies is a leading-edge customer contact solutions provider for many Fortune 500 companies. Established in 1990, The Results Companies provides services with over 7,000 Customer Service Representatives located in 15 locations worldwide.
We are expanding our business and have exciting new sales opportunities in our Lawrence, KS location for Sirius XM Radio.
Duties and Responsibilities
Offering existing customers continued service on their Subscription
Provide high quality and efficient sales presentations to customers
Maintain, at a minimum, target levels of sales, productivity and performance
Document customer interactions and account resolutions
Contribute to the team environment by assisting fellow employees and participating constructively in team meetings
Multi-tasks : listening, inputting data, probing, providing solutions, navigating through various screens while applying customer satisfaction techniques
Must be able to train full-time for up to 4 weeks
Able to accommodate a flexible schedule, as needed
We prefer you have at least six months Sales or Sales Retention experience (not a requirement but preferred)
Superb listening, probing, negotiation and de-escalation skills needed
Good typing and computer navigation skills; Typing speed of 25 WPM
Previous customer interface experience a plus
Ability to pass a criminal background check
Frequent : Bending / stooping, reaching, lifting, carrying, repetitive motions, sitting, standing, walking.
Occasional : Kneeling, pushing / pulling.
Fun, team-oriented environment
Opportunity for advancement within our Global organization
Business Casual dress environment