Business Intelligence Analyst
San Jose
hace 1 día

People make Sage great. From our colleagues delivering ground-breaking solutions to the customers who use them : people have helped us grow for more than thirty years, and people are driving our future as a great SaaS company.

We're writing our next chapter. Be part of it!

At Sage, we recognize that the world of work has rapidly shifted over the last few years, particularly how we work. That is why we have committed to working in a hybrid way going forward.

Human connection is an essential ingredient of the 4 principles that make up our Flexible Human Work hybrid framework and we want to be transparent in what that looks like when you join our Sage family.

On one hand, our offices will continue to play an important role in our future and serve as a place for spontaneous conversations, connection, collaboration as well as focused time.

On the other hand, we have learned to reimagine where and when we work and to unlock that flexibility and innovation for our colleagues offering them the opportunity to work flex across their home, Sage offices or customer sites.

We invite you to join us and help us write our next chapter. Follow us on our social media sites to join in conversations about open positions and company news! #lifeatsage #sagecareers.

If you would like support with your application (or require any adjustments) please contact us at for assistance. All qualified applicants will be thoughtfully considered and never discriminated against based on their race, color, age, religion, sexual orientation, gender identity, national origin, disability or veteran status.

EOE AA / M / F / Vet / Disability Sage Software is an Equal Opportunity Employer. We comply with the laws set forth in the Equal Employment Opportunity in The Law poster :

Job Description

The ideal candidate will be a skilled analyst who is passionate about business intelligence, comfortable working in an agile environment and embraces the opportunity to connect with internal customers to define and shape our solutions.

The candidate we are looking for should have a strong knowledge of data storytelling and the ability to design dashboards to tell the story.

Key Responsibilities

  • Develop and maintain standardized, dashboards, metrics, KPIs and reports using sales trends, marketing, accounting and customer usage data
  • Manipulate and analyze large data sets to distill insights from data trends and forecasts
  • Communicate insights to key stakeholders and influence teams to take action based on your recommendations
  • Work across all lines of business to provide meaningful data analysis and ensure data is not misinterpreted by business units
  • Partner with finance, sales and marketing teams to gain a rich understanding of business processes, analytics and reporting needs and gaps
  • Identifying statistically significant patterns, correlations, and compiling questions raised by such analysis
  • Collaborate with data warehouse teams to ensuring solutions can be scaled globally
  • Train and mentor department data analysts to be self-supportive, but provide them with the data and tools they need
  • Establish processes for data reconciliation to ensure data quality and report accuracy
  • Proactively research business problems and develop solutions to allow proper decision-making
  • Ensure accurate metadata repository, data dictionary, general data quality and integrity
  • Ensure data presentation and delivery in secure and in compliance with data governance policies
  • Provide tier 1 support of BI reporting tools across all lines of business
  • Requirements :

  • Must have Tableau, Salesforce and SQL / Oracle Databases experience
  • Nice to have Informatica
  • Advanced Tableau skills, 5+ years of experience
  • Advance Tableau data visualization skills
  • Expert in Tableau online administration, user types, roles and groups
  • Understand Tableau project structure and permission management
  • Expert in datasource management, and data refreshing
  • Self-starter attitude, able to approach business problems proactively
  • Experience with Salesforce
  • Understanding of Finance and Marketing terminology / methodologies, SaaS KPI’s is a plus
  • Experience with data sources and reporting tools, Oracle, Tableau, Salesforce Einstein
  • Experience with data scripting and development platforms (python, ruby, php, etc.)
  • Some performance-tuning and troubleshooting experience
  • Supports and adheres to industry best practices in change management and SDLC
  • Ability to debug and fix production / existing issues
  • Service mindset. Your customer has the highest priority
  • Strong organizational skills, excellent written and oral communication skills
  • BS / BA, in Computer Science area, MS in Computer Science is a plus
  • Tableau Desktop or Professional Certification preferred
  • Do you love where you work? WE do!

    Who is Sage?

    How we make a difference :

    Champion of Business Builders :

    Life at Sage :

    Our comprehensive total rewards program included :

  • Extended health, dental and vision coverage
  • On-going training and professional development
  • 21 days paid time off from the start
  • Paid 5 days to volunteer through our Sage Foundation
  • Matching Retirement contributions
  • And, so much more
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