Customer Project/Program Manager
Hewlett Packard Enterprise
Heredia, Heredia
hace 1 día

At Hewlett Packard Enterprise, we bring together the brightest minds to create breakthrough technology solutions that advance the way people live and work.

What sets us apart? Our people and our relentless dedication to helping our customers make their mark on the world.

We are a team of doers, dreamers and visionaries; inspired by our purpose and driven by our strategy. We live by our three values : partner, innovate and act.

Our legacy inspires us as we forge ahead, always pushing to discover what’s next. Every day is a new opportunity to advance and grow ourselves, our company and the industry.

Some people call it an obsession, we call it a way of life.

What you need to know about the job

At Hewlett Packard Enterprise (HPE), you will be an integral part of a diverse team with curious minds focused on changing the way we live, work and play.

We are a dynamic, fast-pace culture that thrives on partnering with and supporting our customers in making bold moves to revolutionize the world and make a difference for humanity. At HPE you will,

  • Be part of an industry leading and innovative organization
  • Join a friendly, collaborative atmosphere that fosters teamwork and connections around the world
  • Have opportunity for career advancement through professional development, mentoring and networking
  • Contribute to a great company culture that thrives on creativity, passion and success of our customers and team members
  • In this role :

    Customer Project / Program Manager s build, nurture and maintain a strong, advisory relationship with the customer to thoroughly understand their business strategy, priorities and goals.

    The focus is leading and guiding a cross-functional team in balancing the needs of the company with those of the customer while identifying opportunities to enhance the overall customer experience.

  • Lead large, cross- functional project teams, providing mentoring and guidance on operational and tactical issues
  • Build and nurture customer relationship at senior level management
  • Manage customer and / or cross-functional team expectations
  • Identify, recommend and implement improvement opportunities for the customer
  • Partner with management and the extended organization to identify operational inefficiencies
  • Identify, develop and solution new business opportunities
  • Develop recommendations based on intimate knowledge of the company’s and customer’s strategy and goals as well as industry trends
  • Communicates strategic direction to a cross-functional team
  • Manage financials and contractual performance, implement corrective actions
  • Drive organizational maturity through knowledge management
  • Education and Experience Required :

  • First Level University Degree or equivalent combination of education and experience.
  • 3 5 years relevant business experience.
  • Knowledge and Skills :

  • Ability to develop meaningful relationships, rapport and trust with customers, partners and cross-functional teams in a remote model
  • Advanced knowledge of Program and Project Management skills and methodologies
  • Business acumen
  • Financial acumen
  • Advanced written and verbal communication, presentation, and persuasion skills; mastery in English
  • Knowledge in applications, technologies, and emerging industry trends
  • Difficult conversations
  • Active listening and influencing
  • Networking, building rapport
  • Complex issue management
  • Coordinating solutions for IT business challenges
  • Delegation and driving for results through partnership and negotiation
  • Team building
  • In this amazing role, you will ensure we meet and exceed our customer expectations. If you want to be part of a business area that is growing with great opportunities and are ready for your next role, then please apply today.

    What we can offer you :

    Extensive benefits, a competitive salary and participation in the shared values and purpose that make Hewlett Packard Enterprise one of the world s most attractive employers! At HPE, our goal is to provide equal opportunities, flexible work-life balance, and constantly evolving career growth.

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