Senior Student Academic Success Specialist
San Jose State University
San José
hace 2 días

Senior Student Academic Success Specialist

Location : San José

Categories : Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services

Job Summary

The Senior Student Academic Success Specialist (Senior SASS) for the Undergraduate Advising and Success Center will support the enrollment, retention and engagement of first and second-year undeclared students.

Under the general supervision of the Director of the Undergraduate Advising and Success Center this individual will develop and implement programming, and provide academic advising and success coaching, to support approximately 200-250 undergraduate students during their first 60 units.

The Senior SASS will have a demonstrated track record of successfully advising a diverse student population, resolving complex advising issues, and will work to ensure that all students have a clear path to achieve academic success.

The Senior SASS will be responsible for developing and providing materials, workshops and other programming to support students’ success and progress to degree.

The Senior SASS will focus on helping the campus close the equity gap between its varied student communities by building relationships and retaining students to graduation through increased engagement and a sense of belonging to the SJSU community.

Key Responsibilities

  • Assist students in creating educational goals and interpretation of policies and procedures in relation to their goals
  • Develop and implement programming efforts and materials to support students’ transition to college, with the goal of enhancing skills and behaviors that facilitate academic success (e.
  • g., time management, study skills, effective communication with instructors, growth mindset)

  • Monitor academic progress by leveraging early support systems (EAB Navigate progress reports) and implement systems that offer timely interventions to support student needs
  • Assist students with navigating University and College processes and procedures, including letters and petitions, schedule changes, academic probation, services related to special needs, etc
  • Develop and implement a student communication plan that aligns with university policies, deadlines, events, and specific supports needed at certain times in the semester
  • Participate in college and university-wide programs and events that support student success for frosh and sophomores and minimize equity gaps
  • Provide academic advising during frosh orientation (Sparta Camp)
  • Take a lead role in designing and implementing programming efforts and materials to support students’ transition to SJSU, with the goal of enhancing skills and behaviors that facilitate academic success (e.
  • g., time management, study skills, effective communication with instructors, growth mindset, student panel)

    Knowledge, Skills & Abilities

  • Knowledge of student development theories and principles, retention strategies, and program development
  • Effective communication skills (both written and verbal) with individuals / groups
  • Must be detail-oriented with strong organizational and programming skills
  • Effectively use software applications such as Microsoft Suite (Word, Excel, PowerPoint), Google Suite / Apps (Docs, Sheets, Drive), video conferencing software (Zoom), DocuSign, OnBase, etc
  • Ability to demonstrate sensitivity to cultural diversity and commitment to equity
  • Ability to advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior
  • Required Qualifications

  • Equivalent to graduation from a four-year college or university in one of the behavioral sciences or a job related field including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related
  • Three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.
  • A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling

    Preferred Qualifications

  • Master’s degree in Counseling, Higher Education, College Student Personnel, Social Work, Education, or a directly related field
  • Three years of experience in serving diverse college students in an academic advising / counselor role
  • Three years of experience working with underrepresented and historically underserved students is highly desirable
  • Three years of experience stablishing trust and a strong working relationship with college students and referring students to campus resources / services, as appropriate
  • Three years of experience interpreting and clearly explaining university and college advising policies and procedures
  • Three years of experience in working with staff, faculty, and administrators from a diverse background
  • Three years of experience in organizing and leading programming efforts in a college / university environment
  • Compensation

    Classification : Student Services Professional III

    Anticipated Hiring Range : $4,841 / month - $5,300 / month

    CSU Salary Range : $4,691 / month - $6,683 / month

    San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .

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