Digital Sales
Emerson
Costa Rica
hace 38 días

Description

The objective of this position is to manage the Digital Sales initiatives and the Lead Management process for Rosemount Latin America.

At this position you will be responsible to drive adoption and support the use of the online store and deploy the usage of e-

procurement in the region. Also you will oversee and support the success of all initiatives that support sales remotely using marketing or digital tools.

Responsibilities

  • Support the implementation and Adoption of the online store by interacting with the sales force, customers and representatives
  • Coordinate all the Lead Management activities
  • Report Digital Sales and Lead Management number to global team
  • Monitor key metrics for digital sales through dashboards and reports and develop strategies to improve them
  • Support troubleshooting on Online Store and E-Commerce
  • Implement E-procurement in the region
  • Develop models and tools to improve the lead assigning process
  • Launch and track incentive campaigns for inside sales, sales force and representatives.
  • Build and maintain Data base of all the leads generated for Latin America.
  • Tracking RMT MQL s from digital resources
  • Be responsive to customers
  • Be responsive to Emerson Entities & LBPs
  • Generate a Monthly Lead Report
  • Tracking handbook requests
  • Manual tracking and Eloqua tracking
  • Follow up the LA Contact US email account and the Latam Leads email account.
  • Monthly review for status of leads on CRM
  • Continuous improvement of Lead Process
  • Follow-through on all campaign generated leads
  • Build and maintain good relationship with Field Sales, Local Business Partners, Regional Leaders and customers
  • Implement initiatives that support sales and life cycle services through campaigns and digital tools
  • Help the region to meet the online sales target
  • Requirements

  • Education : Bachelor's Degree in Engineering, Computer Science or Business
  • Experience : 2 years of customer service experience and data base is preferred.
  • Ability to work with remote team members. Excellent interpersonal skills.
  • Excellent verbal & written communication skills. Excellent organizational and project coordination skills. Good attention to detail.
  • Strong proficiency with Windows & MS Office Applications is a must.
  • Basic programming skills and experience with Oracle, Eloqua or Tableu is a Plus
  • Good written and oral communication skills (B2 English Level)
  • Advanced English
  • Advanced Spanish or Portuguese
  • Expect 20% of time traveling
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