Within the framework of the delegated authority, the incumbent is assigned all or part of the following duties which are performed according to organizational needs and structure :
As of January 1, 2018, in Latin America and the Caribbean, UNOPS has been reorganized into four Multi-country Offices that provide operational services (MCOs by its acronym in English), in order to provide an agile operation in practices such as Human Resources, Procurement and Finance services, while increasing the level of resilience and maintaining the necessary segregation of functions.
Under the direct supervision of the Coordinator of Support Services (CoSS), secondary supervision of the MCO Director, and technical guidance of IPAS HR, the Human Resources Officer ensures consistent delivery of efficient and effective HR services to the MCO (Costa Rica, English / Dutch speaking Caribbean and Panamá) but not limited to other LCR offices.
The HR Officer interprets and applies HR policies, rules, regulations, and internal procedures to the management of key HR service lines and systems to support hiring managers in the sourcing, recruitment, selection, placement, realignment, and retention of the best available talent from internal and external sources.
The HR Officer supervises and leads the HR personnel of the MCO, working in close collaboration with the programmes, operations and project teams in the respective office / s, in ensuring successful performance in HR management.
The incumbent of this role may be based in San Jose (Costa Rica) or Panama City (Panama). Therefore, only nationals or internationals with residency permit in before mentioned locations will be considered.
Summary of Key Functions
1. Support to policy development and implementation
2. Advisory Services
3. Talent Acquisition and Administration
4. Team Management
5. Knowledge Building and Knowledge Sharing
For complete information about each function please review the TDR enclosed.
The effective and successful achievement of results by the Human Resources Officer directly impact on the availability and readiness of UNOPS’ human capital to effectively develop and implement the programs and projects of UNOPS.
Timely and appropriate delivery of services ensure client satisfaction and contribute to high personnel morale. This promotes the credibility of the organization as an effective service provider in project services and management.
A first-level university degree in combination with an additional 2 years of relevant work experience may be accepted in lieu of the education requirements outlined above.
Proficiency in the usage of computers and office software packages (MS Office)
Some experience in UN system organizations preferably in a developing country is desirable.
ype of Contract : ICA - Individual Contractor Agreement (regular monthly contract)
Regular Monthly Contract : This contract is established in the regular monthly Contract modality, that is, a continuous presentation of services is required during the contract period, making the payments associated with the contract at the end of each calendar month.
Level of Contract : LICA 8 (local candidates, nationals from Costa Rica or Panama or internationals with residency permit in these locations)
Duration of Contract : Ongoing : Open contract subject to organizational requirements, availability of funds and satisfactory performance.
UNOPS is an inclusive employeer , we invite women, men and diverse groups to apply.
For more details about the ICA contractual modality, please follow this link :
Work life harmonization : UNOPS values its people and recognizes the importance of balancing professional and personal demands.
We have a progressive policy on work-life harmonization and offer several flexible working options. This policy applies to UNOPS personnel on all contract types.