Selling Partner Support Associate
San Jose, CR
hace 9 días


The Selling Partner Support team acts as the primary interface between Amazon, our Sellers and Vendors. We obsess over providing world class support, technical assistance and account management services to our global partners.

Position DescriptionThe Selling Partner Support Associate is the primary solution provider for global sellers on the Amazon platforms.

In addition to providing a remarkable Seller experience, a Selling Partner Support Associate is expected to address system issues, identify and implement process improvements, develop internal documentation and contribute to a team environment, all while adhering to service level agreements for phone, email and / or chat cases.

Responsibilities· Provides prompt, efficient and high quality service to Amazon Sellers through email, phone, and chat· Demonstrates ownership of every Seller interaction to achieve successful first time resolution on all contacts· Works with multiple technology applications and features to resolve Seller contacts· Demonstrates the ability to work independently while using departmental resources, policies and procedures· Maintains high performance metrics such as quality, productivity, first contact resolution, and attendance

Añadir a los favoritos
Eliminar de mis favoritos
Mi Correo Electrónico
Al hacer clic en la opción "Continuar", acepto que neuvoo recolecte y procese mis datos de conformidad con lo establecido en su Política de privacidad . Tengo derecho a darme de baja o retirar mi autorización en cualquier momento.
Formulario de postulación