What your background looks like
Minimum 2 years experience in a technical processing environment. Technical Bachelor’s degree in progress or complete.
Basic programming skills and desire to develop skills within mainframe and open systems environments. SQL skills preferred, but not required
Strong PC skills in MS Office
Strong attention to detail and organizational skills
Excellent problem solving and analytical skills
Ability to work independently
Ability to communicate fluently in English
Basic project management skills
Excellent multitasking capabilities
What you’ll be doing
In cooperation with local and remote Experian team members, actively works to provide ongoing data analysis, manage projects and ensure that client orders are processed accurately and punctually per technical specifications.
Provides technical support, troubleshooting and process execution.
Collaborating with internal groups to define process requirements for projects.
Interpreting project specifications and utilizing the most effective approach to produce the desired results accurately and efficiently.
Analyzing client data to validate accuracy and determine next-steps.
Entering or altering program logic to start production process or equivalent actions dependent on computing environment used.
Providing technical support including testing, debugging, troubleshooting and implementing necessary program changes, updates, or additions.
Monitoring accuracy and completeness of all assigned projects.
Communicate status with team members and end users within client expectations.