TECHNICAL SERVICE ENGINEER EXPERT - OFFICE 365
Fujitsu
Heredia, Heredia, Costa Rica
hace 1 día

Job Description

Education & Experience

  • Bachelor’s Degree in Computer Science or related technical degree
  • 5 years of security user administration experience, or related technical system administration experience.
  • Office 365 Platform and Core Service Management Experience
  • ADFS Management
  • O365 Proplus Support
  • Microsoft MCTS, MCITP, MCPD, MCM
  • Microsoft MCSA, MCSD, MCSE
  • 3-8+ years experience working with a work ticketing system.
  • Desired Core Skill

  • Strong analytical and problem-solving skills.
  • Ability to present and discuss technical information to users with varying technical expertise.
  • Proven ability to work under stress in emergencies. Flexibility to handle pressure from many directions simultaneously.
  • Must be detail-oriented with a high level of accuracy.
  • Excellent written and verbal communication skills.
  • Demonstrated ability to develop and maintain collaborative working relationships across multiple teams.
  • Strong customer focus and the ability to manage customer expectations.
  • Must have strong team-oriented interpersonal skills and the ability to effectively interface with a wide variety of people.
  • Demonstrated commitment to continuous process improvement.
  • Preffered Scripting / programming capabilities
  • Similar Jobs

  • Responsible for user account administration in a multi-platform environment and ensure that administration procedures are aligned with overall Information Security policies and standards.
  • Assist in the development of access controls to safeguard customer systems against accidental or unauthorized modification, destruction or disclosure.

  • Provide professional assistance to internal and external customers having hardware- and software-related incidents with their supported desktop, laptop or peripherals.
  • Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions.

    Lead remote services team focusing on improved performance and customer service

  • Provide professional assistance to internal and external customers having hardware- and software-related incidents with their supported desktop, laptop or peripherals.
  • Support is provided in a timely manner in accordance to published SLAs while maintaining a high level of customer satisfactions.

    Lead remote services team focusing on improved performance and customer service.

    Reportar esta oferta
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Continuar
    Formulario de postulación