Inside Sales Representative
Johnson Controls
San Jose, San Jose, Costa Rica
hace 3 días


Increase sales volume with existing customers and new prospects within the Latin America. Provide product selection assistance and pricing to close the sale while maintaining the highest level of customer satisfaction.

Eliminate any barriers or objections to secure order commitments resulting in recurring revenue. Call on specific assigned accounts / customers.

Increase Sensormatic Solutions’ product / solution sales from defined existing customer base and new prospects. Multiple outbound calls to potential customers on a daily basis focused on a specific product set and hands-off qualifying lead for opportunities outside of role scope.

Assist in the process for leads that are handed over.

Duties and Responsibilities :

Increase Sensormatic product / solution sales both with existing customers and new prospects.

Assist in identifying new market opportunities and initiate sales to those markets.

Contact and present Sensormatic products to potential customers.

Negotiate and quote pricing. Prepare and maintain sales contracts and agreements.

Refer qualified leads to Registered Partners and Internal Retail Sales as may be required.

Achieve and expand monthly / annual revenue goals (achieve assigned discreet Quota) and submit accurate individual sales forecasts.

Work with other departments to resolve problems regarding customer issues.

Build positive long term business relationships with account decision makers through telephone and / or electronic communications.

Maintain the highest level of customer satisfaction for all customers.

Perform customized targeted sales strategies.

Participate in the company offered self-development studies and training courses.

Education :

High School Diploma or Equivalent

Skills :

Bilingual (English / Spanish) a must. Trilingual (English / Spanish / Portuguese) a Plus

Previous cold calling in an outbound call center or related sales experience is preferred.

Must be detail-oriented

Excellent oral and written communication skills

Office Location : Costa Rica

Johnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence or promotion

Additional Information

Overtime Status : Exempt

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