Fraud Monitoring Analyst
Equifax
Heredia, Heredia, Costa Rica
hace 1 día

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.

We work to help create seamless and positive experiences during life’s pivotal moments : applying for jobs or a mortgage, financing an education or buying a car.

Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees.

Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.

The perks of being an Equifax employee?

We offer excellent compensation packages with market competitive pay, comprehensive healthcare packages, on site doctor, paramedics service 24 / 7, life insurance, gym facilities, schedule flexibility, collaborative work spaces, work from home opportunities, free transportation and parking, subsidized cafeteria, solidary association and organizational growth potential

What you’ll do :

Reactive review of internal and external transactions of Equifax’s US and International products to identify fraudulent and / or inappropriate access of data.

Review and investigate complaints of fraudulent activity along with other suspect alerts of potential fraud.

Establish reporting and recommendations on improvements realized through analysis of best practices

This position requires the review and decision making of consumer transaction activity related to consumer authentication, credit card transactions, IP address history, email address usage and different pattern combinations.

Analyze and provide ongoing recommendations and results of current high risk behaviors and alerts as changes occur, so that security reports and rules can be modified or developed to continue to encompass risky behaviors.

Respond to complaints of fraud, analyze the activity and make effective decisions within a strict SLA timeline and review security monitoring reports and systems to identify suspicious patterns that warrant further investigation.

Investigate any suspicious patterns that could be indicative of fraud or a security risk as necessary.

Qualifications :

Effective English communication skills B2+ / C1 (written / verbal)

2 years of experience with GSuite applications and manipulation of data within Excel / Google Sheets to include working with charts and pivot tables

2 years of experience with fraud detection or related fraud / security data analysis strongly preferred

Extra points for any of the following :

Prior investigations or fraud prevention background

College degree (Business Administration, Industrial Engineering, Criminology, etc.)

Certification on Fraud (ACFE, IAFCI)

Cybersecurity knowledge

Success attributes of an Equifax employee; does this describe you?

Collaboration

Think and act differently

Decide-Execute-Ship

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