About the Role :
As a subject matter expert in industry best practices and application features within Frontier, you understand the challenges our clients face in transaction reconciliation.
You’ve got experience supporting applications in very large financial institutions that deploy both client / server and multi-tier based configurations.
Many clients employ some level of virtualization in their configurations.
In addition to application expertise, this role requires experience managing client expectations in situations where clients may have escalated concerns.
The successful candidate must be able to establish a good rapport with clients and co-workers, have excellent troubleshooting skills, and be pleasant, courteous, and professional.
Growth opportunities include increased responsibility within Client Services, Professional Services or Product Development.
About our Business :
Fiserv’s Frontier application is software that allows many of the world’s largest financial institutions to better manage their cash and trade reconciliations.
In this client facing position, you will work closely with clients (both internal and external Fiserv FRMS clients) to gain a strong understanding of their processing environment and application in order to resolve complex configuration and / or technical issues.
In this position, you will interact daily with a team composed of both domestic and near-shore resources.
Essential Job Responsibilities :
The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.
Required Qualifications :
Experience with Fiserv Solutions a plus.
Preferred Qualifications :
Travel Required : None required.