QA Manager
Publicis Groupe
Belen, Costa Rica
hace 1 día

Company Description

Prodigious is a Publics Groupe’s production hub, Publicis is one of the largest communications groups in the world with over 80,0000 collaborators in over 100 countries.

You will have the opportunity to work together with our clients, in a distributed agile environment, where leadership is required but also built along with a senior team.

Job Description

The QA Manager (QAM) is responsible for providing support to one or more QA teams in regards to resource allocation, process, and technical aspects of testing activities.

The individual in this position must be a quality enthusiast, and risk management-oriented. The QAM must be comfortable with all technology involved in the types of work performed by the teams and must also be fluent with Test Management and other testing tools.

The QAM will proactively work on skills development for QA resources.

Responsibilities :

  • Manage QA efforts for assigned project & perform testing execution tasks if needed
  • Create Test Plans and Test Cases to support testing execution
  • Assist upper management with QA resource allocation, LOE estimations & risk assessments
  • Provide technical support for QA Analysts, guiding process improvement initiatives and adherence to best practices
  • Provide periodic utilization / workload / defect tracking reports for the supervised team
  • Identify training needs in the team and work with L&D to provide the required training
  • Implement Performance Improvement Plans and have frequent 1 : 1 meetings to prevent attrition and plan for resource rotation when necessary
  • Ensure content and structure of all testing artifacts is documented and maintained
  • Arrange device / hardware / software requirements for test setup
  • Follow up for prompt delivery of different milestones
  • Participate in the recruiting process and make hiring recommendations
  • Qualifications

    Software Engineering / Web Development degree or equivalent experience

  • 5+ years’ QA related experience
  • 2+ years’ QA Lead / Management experience
  • Experience in software development and / or web development methodologies
  • Proficiency in functional testing
  • Fluency in non-functional testing
  • Experience in test automation
  • Proficiency creating Test Plans, test cases, status and Team Metrics Reports
  • Experience working closely with Onshore and Offshore teams
  • English level B2+ or higher
  • ISTQB (Advanced) certified is desired
  • Analytical and process-oriented
  • Capable of independently learning and working with new technologies
  • Strong understanding of front-end web technologies (e.g. HTML / CSS / JavaScript)
  • Strong understanding of back-end technologies (e.g. Java / .Net)
  • Strong understanding of mobile technologies (e.g. iOS / Android)
  • Proficiency in project and bug tracking tools (e.g. JIRA, Bugzilla, Quality Center)
  • Proficiency in test case management tools (e.g. Spira Test, Testlink)
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