The Credit & Collections Representative plays an important role in our accounting department by ensuring the timely collections of payments from our customers.
This position is responsible for chasing customer payments, managing the processing of cash receipts, AR postings & reporting, and other various responsibilities as needed.
Key Responsibilities :
Chasing customers by phone and email / letter for outstanding invoice payment;
Research, code and post cash receipts, and utilize reports to identify needed clearings.
Research and reconcile unallocated cash.
Help update procedural manuals and train associates on departmental processes and procedures.
Perform other duties as assigned.
Minimum Requirements / Qualifications :
Ability to prioritize while paying great attention to detail
Ability to work independently or in a team environment
Critical thinking, analytical and negotiating skills
Ability to multi-task and respond to change in a fast paced environment
Minimum of 1 year of related accounting / finance experience
Non-Negotiable Hiring Criteria :
At least 2 years of experience of accounts receivables (at least 2 years of experience in shared services is a plus)
Proficiency in Excel experience (macros is a plus)
Oracle / Mainframe experience preferred
Proficient written and verbal skills to enable effective communication with all levels of management
Computer System knowledge