Program and Project Management Associate Director
City Place, San Jose, Costa Rica
hace 13 horas

The primary activities include but are not limited to :

Responsible for the Program and Project Management business and IT improvement initiatives to support our Company's global business strategies.

Collaborate closely with other organizational divisions and operational stakeholders to partner with the relevant business areas to effectively coordinate execution of strategic projects.

Lead planning and reporting activities for the strategic portfolio activities and become the trusted adviser of the business Global Process Owners and Business Service Center leadership.

Ensure our Company technology standards compliance and pursue integration and leveraging of platform opportunities.

Facilitate monthly portfolio review meetings to ensure open communication between program teams, sponsors, Financial and IT Leadership is achieved.

Conduct monthly financial reviews with CI CoE, GPO and BSC Leaders.

Ensure project portfolio investment requests align to strategic road maps and business priorities.

Review project execution readiness to ensure compliance with governance models are in place to support decision making and issue escalation.

Review financial forecasts monthly to ensure program and project spend is in line with allocations.

Proactively review programs for threats and opportunities.

Summarize project statuses for monthly GBS Program Management status meetings.

Education :

Bachelor’s degree in engineering, bioscience, finance, or related field and 5+ years managing Improvement or IT implementation projects and other direct reports.

Project Management Professional Certification (PMP) - desirable

Agile Scrum Master Certification (ACP) or equivalent - mandatory

Disciplined Agile Scrum Master (DASM) Certification (Preferred) - desirable

Experience and Skills Required :

Strong proficiency in both Waterfall and Disciplined Agile Project Management frameworks leading global programs, with a minimum of 5 years’ experience leading Continuous Improvement and IT projects (>

$1MM) from inception to close-out.

Demonstrate a strong understanding of project financials including but not limited CPI, SPI, EVM and be able to guide decision making based on the project health.

Proven experience working within an Agile framework- display strong understanding of project management applying Agile methodology such as Epics, Story Points and Sprints

Strong Change Management, Communication (written, oral, presentation), negotiation, influencing and relationship building skills.

Competent in the use of project management and analytical software tools (Power BI).). Knowledge of MS Project Server and SharePoint project portfolio management processes and reporting tools.

Strong understanding of Lean Methodology, Tools, Techniques and Accelerators.

Ability to make a positive contribution as demonstrated by learning new skills and making suggestions for process / procedure improvement.

Demonstrated ability to analyze, define, and solve business problems as well as developing business cases and advising business owners on managing risks.

Ability to work toward enterprise goals, using influence rather than control, and fostering a work environment based on trust, sharing, and collaboration.

Preferred Experience and Skills :

Experience working in regulated environments (GxP, FDA, SoX).

Experience leading ERP implementations.

Experience with Organizational Change Management (OCM) Methodologies and Frameworks (i.e. Conner, Kotter, CAP)

Knowledge of Robotic Process Automation a plus.

Working experience in complex environments, general knowledge of finance and cost accounting.

Awareness of relevant industry business, information, and technology trends.

Ability to manage globally through complexity and ambiguity along with competing priorities.

Ability to coach and mentor junior project managers.

Lean and / or Six Sigma Certification a plus

Program Leader :

Leads team of Project Managers, establishing policy, governance, and reporting protocols.

Leads programs and projects through issues, roadblocks, and challenges

Acts as a Change Agent to drive teams toward success

Ability to clearly communicate project portfolio at the Enterprise, Operational, and Tactical levels of the organization

Guides team members to perform through issues and constraints by acting as a single point for escalations

Owns Programs and Projects

Owns the project portfolio timeline, budget, resource constraints, deliverables and results

Shifts between the "big picture" and the small-but-crucial details

Be prepared to roll up her / his sleeves and work through detailed issues

Manages People and Projects

Ensures the appropriate resources and skills are assigned and deployed to meet program and project expectations.

Ensures all appropriate methods, tools, templates and techniques are deployed, used effectively and deliverables completed on-time, as specified, defect free and within budget (e.

g., Charter, Communication Plan, WBS / Gantt, Backlog / Burndown, Status updates, etc.).


Actively communicates with program / project sponsors and stakeholders

Establishes regular points of communication with PM Team and Executive Stakeholders

Manages sponsor and stakeholders’ expectations

Delivers the expected results

Works with regional team members to identify and prioritize continuous improvement opportunities

Works with functional and site leaders as a thought leader to create future state improvement roadmaps with clear executable plans that are in line with the business strategies improvement needs

Works with local team members to instill effective daily work management behaviors, such as daily metric review

Contributes toward building a grass-roots culture of continuous improvement

Coaches other employees on the use of various tools, concepts and practices to build self-sufficiency, sustainability and scalability

A suitable candidate for this position will be a team-builder, be result-oriented, be proactive and self-driven requiring minimal supervision, be open and welcoming to change, be a creative and strategic thinker, have innovative problem-solving skills, be highly organized, have an ability to handle multiple simultaneous tasks prioritize and meet tight deadlines, and demonstrate calmness in times of uncertainty and stress

Who we are

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases.

Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for

In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come.

We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth .


We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment.

We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

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